State: Florida City: Jacksonville Product: Bank Of America Customer Care Clear all filters (1 of 109 reviews match)

Bank Of America Customer Care Review from Jacksonville, Florida

I have a feeling the bank rewards their employees to be rude, uncaring, inconsiderate and unprofessional toward customers. I had a mortgage account with this bank and was having problem with making payments. I was told by the bank to call so they could help. When I called the rep told me I made enough money to make payments on time and that was it. He didn't even take the time to consider my reasons or have any suggession. Their plans were to wait so they could foreclose on the house. There's a God after all. Everything worked out well no thanks to them. I have the impression they had no intention of helping they just wanted to gather evidence to use against me. I would never consider doing business with this bank even if it were the last bank standing. I also let everyone I know what a horrible bank this company is. I wish there were a rating less than one star. STAY AWAY FROM THIS BANK!!!
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#893003 Review #893003 is a subjective opinion of poster.
Bank Of America Customer Care
Reason of review
Poor customer service

Contact Bank Of America Customer Service

Mailing Address:
Bank of America Corporation
PO Box 25118
Tampa, Florida 33633-0900
United States
(315) 724-4022
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