State: Florida City: Miami Product: Bank Of America Better Balance Rewards Credit Card Clear all filters (1 of 2 reviews match)
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Resolved
1.2
Details

Update by user Dec 15, 2016

I wrote a consumer bureau and the president of the bank. Both investigated.

The presidents office agreed to resolve the issue with me, thank you.

The consumer bureau was nice at first. I told them about the $1.99 writeoffs and they pretty much LIED about them and...

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Review
#955598 Review #955598 is a subjective opinion of poster.
Product
Bank Of America Better Balance Rewards Credit Card
Pros
  • Ability to transfer funds with other boa customers
  • Ability to transfer money between member accounts
Cons
  • Would not give me credit card bonus earned
  • Failure to listen to clients
  • Customer service not understand product
Reason of review
Poor customer service
Loss
$30
Preferred solution
Full refund
Tags
  • Credit Card Rewards

Contact Bank Of America Customer Service

Mailing Address:
Bank of America Corporation
PO Box 25118
Tampa, Florida 33633-0900
United States
Phone:
(315) 724-4022
All Bank Of America Contacts