I have my friend of almost 40 years help me by listening to phone calls together so she can help me I cant hear well or understand the terms plus Im getting old and I need the help. Today they demanded I take it off speaker phone that she couldnt hear the conversation.
I wouldnt of known it was happening if She wasnt telling me about the text alerts and reading them to me and asking whether I purchased it. Or used it somewhere.
Im stressed out and I now must go in and have her write my phone number, transaction dates and amounts. Im disabled and broke car and now this
Product or Service Mentioned: Bank Of America Customer Care.
Reason of review: Poor customer service.