6563 Mechanicsville Turnpike, Mechanicsville, VA 23111, USA
Not resolved

I saw a false charge on my account. Called the number on the back of my BOA card.

Put on hold for 15 minutes, a person came on and asked me what was the issue, after telling him about a disputed charge from some unknown vendor, he said he would connect me to to another department and got I the same terrible lame music and messages I was getting before being forwarded on. I'm Still on hold and now after 40 minutes total without a live person to speak to. I will cancel this Bank of America card as soon as this is resolved.

They are terrible and the annoying repeated messages are stupid. BOA sucks.

Bank Of America Pros: Long wait.

Bank Of America Cons: Long wait time.

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Why do you not fire this monster mega bank and use a credit union?


I sat on hold with my CU for about the same time the last time I had an issue. Just sayin'..

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