I saw a false charge on my account. Called the number on the back of my BOA card.
Put on hold for 15 minutes, a person came on and asked me what was the issue, after telling him about a disputed charge from some unknown vendor, he said he would connect me to to another department and got I the same terrible lame music and messages I was getting before being forwarded on. I'm Still on hold and now after 40 minutes total without a live person to speak to. I will cancel this Bank of America card as soon as this is resolved.
They are terrible and the annoying repeated messages are stupid. BOA sucks.
Bank Of America Pros: Long wait.
Bank Of America Cons: Long wait time.