Bank Of America - Fraudulent charges, reimbursement of stolen funds, and then BoA reverses the reimbursement.
In the spring of 2018 I was surprised to find that very close to $2,000.00 was drained from my checking account by unknow source(s). I immediately contacted BoA the reimbursed me the stolen funds, launched an investigation, and then in the fall of 2018 reversed nearly $500.00 (stealing $500 from me) for charges the bank claims I was legitimately responsible for.
I spoke with a number of people and was assured that the case would be reopened and the “charges in question” would be re-investigated. As of this writing I have neither been advised as to the status of the re-investigation, given proof that I made those charges, or been credited for the nearly $500.00 BoA stole from me.
I am considering filing a police report of theft and filing grievences with any agency that will take them. I am not rich and for BoA to yank nearly $500.00 out of my account, that is MY money, is unacceptable.
Product or Service Mentioned: Bank Of America Checking Account.
Reason of review: Problems with payment.