I have had a Bank of America account for over a decade. I started getting various random fees added to my different accounts.
I decided to check the fees and interest rates in comparison to the other banks. Amazing! Band of America has the HIGHEST FEES and the LOWEST INTEREST RATES out of all of the banks in the metro area! I also feel that they have terrible customer service.
I had a mortgage with BOA, a credit card and several bank accounts. Customers are just a number to them. The branches always have long lines!
They need to hire more tellers. Bank of America is too interested in making money by nickel and dimming its customers to death!
Product or Service Mentioned: Bank Of America Mortgage.
Reason of review: Poor customer service.