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I brought proceeds ($350K) from my house sale to my local branch where I already had an active checking account. I was told that I would need to return when I had an appointment.
When someone jumped to help take my money & open an account, I was then informed that I cant access my money for a week because its such a large amount. Ohh, sorry for successfully selling my home! After arriving home and after the bank had closed Friday evening, I received a message that my money would be held for 4 more days because its such a large amount.
I have a home to buy with this money and need access to it.
Even if I didnt, its MY money.
What HORRIBLE treatment of your loyal customers! Ill be there Monday to close ALL of my accounts.
User's recommendation: Do NOT bank here.
Preferred solution: Deliver product or service ordered.
Bank Of America Cons: I have had it, Dishonesty, Poor customer service.
Location: Oak Ridge, Tennessee
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