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Original review updated by user Jan 06, 2021
Bank of America closed my credit card account with no warning due to inactivity. It was my card with the largest credit limit but no rewards such as cash back so I saved it only for emergencies.
I would put a small transaction on a month to keep it active but didn't for the last few months. That's all it took. I've never carried a balance on it, it's never been in default. They just closed it.
Which is going to do a number on my FICO score.
So I'm removing my funds from both checking and savings accounts I have with them and going elsewhere. They do not treat their customers like valued customers.
User's recommendation: Look elsewhere.
Preferred solution: Let the company propose a solution.
Bank Of America Pros: Availability, Convenience, Online ability.
Bank Of America Cons: Poor customer service, Overall failure for a good long term customer, No reconsideration offered.