I had a couple of bad deal ask for help and found the will ask you questions and hand you a phone number to call the staff now got rude and i dont enjoy going to my bank for sr bank of the America is not helpful I made atm deposit and they gave me a number sitting in main to track what happen and was ask to leave as it was time to get off and rude about it .before ask about account since we got a child i need proof of her expenses and the red tape to much .Now my husband and I are deciding if we stay are fine a more friendly helpful bank for sr everything is bank online are got to run to bank .I miss the old bank of america
Product or Service Mentioned: Bank Of America Customer Care.
Reason of review: Poor customer service.
Bank Of America Pros: Been bankwith you for 20 yes and love our bank.
Bank Of America Cons: Do not like the way it has change there rude and no help at all.