Customer for 25 years. Gave a card w line $40k line I haven’t used for years.
Asked to have line transferred to travel rewards card I would actually use. 6 calls - 2 hours-2 weeks later am told I have to apply for a card — stupid company! Why just move the line - seriously!
Perhaps soneone is being paid to sell new products instead of servicing consumers (ala Wells Fargo). I am done!!!!
Product or Service Mentioned: Bank Of America Credit Card.
Reason of review: Poor customer service.