I went in to put some large government bonds into cds that had matured. I had left my drivers license on my desk.
I had the bonds, parents death certificate, all visa and other credit cards, Medicare and Cigna ID, my iPhone with my B of A accounts and passwords..yet they said I didn’t have identification and wouldn’t take a large cd deposits without DL.
I went to Suntrust and the manager said Hi, cashed the bonds, without my DL.
I told Bof A manager, that if I had to go home and get a DL after all these years, then I would be back to close all accounts. That *** service did me in..I cashed out my accounts at B of A Cary and wrote a complaint which they haven’t answered as of yet..30 days ago..
They forgot a fiduciary relationship applies to them as much as me..if they can’t respect me and my deposits there then I don’t need them...
Product or Service Mentioned: Bank Of America Deposit.
I didn't like: Lousy management.