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Bank Of America in Oak Park, Illinois - Terrible and confused

I deposited 3000 into my account using a cashiers check and the bank immediately took my money and closed my account for no reason! When I contacted corporate they told me they don’t accept cashiers checks into an account! Wish I would’ve known this before I deposited my damn money!!!! They closed my account for no reason! I have to borrow money and can’t even receive my pay check from work!!! Never again BOA!!! This bank needs to close!!!!
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Review
#1655769 Review #1655769 is a subjective opinion of poster.
Pros
  • Never had any issue until now
Cons
  • Nobody to talk to 4 help
  • Poor service care
Reason of review
Bad quality
Loss
$1000
Preferred solution
At least give me my pay check and compensate me for getting to work!
Tags
  • holding checks

Bank Of America in Elizabeth, Illinois - *** beeatch

I closed my account with BOA because I was moving to California. for the nest ten years my credit was sooooo bad and I wasn't savvy as to credit bureaus functions. regardless, boa reported me dead and buried to Equifax. for 10 years I had a credit score of ZERO and never new until a cable tv company refused me cable and I hired an accountant to figure out wtf. now I am told theyre only responsible for the last 3 months and the other 9 years and 9 months are just lost in space. thank you bank of America(great again) for destroying my life.
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Review
#1440692 Review #1440692 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
3.7
Details
I admit that my account was troubled. But BOA never loss any money from my account. I sent my refund to BOA, just like the prior years. Then, I made a small deposit to the checking account. Less than 5 days later after this deposit ;the recovery department closed the...
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4 comments
Anonymous
#1440362

"I admit that my account was troubled.But BOA never loss any money from my account."What does that mean? Does it mean you bounce checks all the time and use overdraft as a way to manage your cash flow?Do you mean they lost nothing as you always paid back the fees you racked up?Are you one of those people who think they can make good on a year's worth of bad financial decisions but splitting up that tax check and sending a little piece in 20 different directions?I'm curious, if you have a savings with BOA, why in the world would you have sent the return to a "troubled account?"That makes zero sense.They close troubled accounts when people keep doing the same thing over and over again. Especially those who leave negative balances and pay them when they feel like it.

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Review
#1200524 Review #1200524 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
Bank of America, with whom both of my parents held accounts, demonstrates exceptionally poor customer service. When my father passed in 2015, I accompanied my mother to our local branch to file documents, such as a beneficiary letter of request along with providing...
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3 comments
Anonymous
#1597397

We are going through something similar at B of A . My parents died within 6 months of each other.

We have both death certificates and I'm the only person listed in trust . I am now waiting for a court order to go through next month , which we had to almost 4 Months to get court date. After talking to a branch manger that knew me and my parents for years, he said it won't really matter because the legal team has to review it.

The amount of money in the account is too much to release it to me he said. I will pull every cent out of Bank of America when this is done.

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Review
#1033323 Review #1033323 is a subjective opinion of poster.
Cons
  • Inability to reach competent staff to resolve a claim
Reason of review
Poor customer service
Loss
$320
Preferred solution
Let the company propose a solution

Bank Of America Customer Care Review

1.0
Details
Hsving only one teller on s Friday is such poor customer service. There three other bank staffers atanding around telling jokes while the teller was out the door long. Rediculous. Unsat.
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Review
#933964 Review #933964 is a subjective opinion of poster.
Reason of review
Poor customer service

Bank Of America in Chicago, Illinois - Denial of a mortgage for existing customer

1.0
Details
These liars look fo any pretext to issue a new loan at a lower interest rate. This is a text that I sent their customer service even though will change nothing! The reason for the denial as stated in your email dated on 08/16/2016 is absolutely false. I have provided the declaration of the HO-6 policy 3 times by e-mail and fax. The Building has provided the copy of the declaration of the master policy as well as enough proof of property and liability insurance. In Bank of America you are completely inefficient and incompetent, the left hand does not know what the right hand does. I was called 3 and 4 times on the phone by some of your "processors" asking the same information again and again. I am in the financial industry and I never dealt with such a group of incompetent and careless people. Of course the lack of care manifested is directly proportional to the number of complaints that you have in record which denotes not only your incompetence, but also your negligent behavior. I am placing complaints with CFPB and many other regulatory Boards to request that you cease your deceiving and incompetent way to conduct business. Jaime M. Rojkind CFP
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Review
#903188 Review #903188 is a subjective opinion of poster.
Cons
  • Incompetent and ineficient
Reason of review
INCOMPETENTS & IGNORANTS
Preferred solution
Full refund

Bank Of America Account Review

1.9
Details
Just joined Bank of America made a mistake got locked out cannot get back on.. I would think a big company like Bank of America would have a text service that could open your account I have small banks in my town that can do this without having to fill out paperwork. So now I have to call in every month to make my payment ridiculous
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Review
#840853 Review #840853 is a subjective opinion of poster.
Reason of review
Damaged or defective

Short Review on April 18, 2016

Ythe worse personal banker service
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Review
#831871 Review #831871 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
My mortgage payments were automatically deducted from my checking account (so I would never be late). The loan was robo signed to Seterus (a debt collection agency!) and they never credited my payments to my account. What happened? Lots of phone calls, money, thousands...
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2 comments
anonservos
#1141636

Just because it's automatic doesn't mean it will consistently go on with out a problem. It is YOUR responsibility to make sure things are still running smoothely.

Leave Bank of America. :|

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Review
#792704 Review #792704 is a subjective opinion of poster.
Cons
  • Nobody to talk to for help
  • Cuctomer service
  • Withdrawal limits
Reason of review
Problems with payment

Contact Bank Of America Customer Service

Mailing Address:
Bank of America Corporation
PO Box 25118
Tampa, Florida 33633-0900
United States
Phone:
(315) 724-4022
All Bank Of America Contacts

Bank Of America Banking Service Review

1.0
Details
A reference letter requested is only available after 2 days. After 2days, to get the letter, had to be *** to pick God *** letter for 30min. Very poor customer service. There is no care for customers at all. The employees expect to be paid for this low service quality. Guess it's time to automate more banking needs and layoff employees.
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Review
#685100 Review #685100 is a subjective opinion of poster.
Reason of review
Poor customer service