State: Illinois Clear all filters (39 of 1445 reviews match)
filters
State:
City:
Show
Product:
Show
3.7
Details
I admit that my account was troubled. But BOA never loss any money from my account. I sent my refund to BOA, just like the prior years. Then, I made a small deposit to the checking account. Less than 5 days later after this deposit ;the recovery department closed the...
View full review
4 comments
Anonymous
#1440362

"I admit that my account was troubled.But BOA never loss any money from my account."What does that mean? Does it mean you bounce checks all the time and use overdraft as a way...

Review
#1200524 Review #1200524 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
Bank of America, with whom both of my parents held accounts, demonstrates exceptionally poor customer service. When my father passed in 2015, I accompanied my mother to our local branch to file documents, such as a beneficiary letter of request along with providing...
View full review
3 comments
Anonymous
#1597397

We are going through something similar at B of A . My parents died within 6 months of each other. We have both death certificates and I'm the only person listed in trust . I a...

Review
#1033323 Review #1033323 is a subjective opinion of poster.
Cons
  • Inability to reach competent staff to resolve a claim
Reason of review
Poor customer service
Loss
$320
Preferred solution
Let the company propose a solution

Bank Of America Customer Care Review

1.0
Details
Hsving only one teller on s Friday is such poor customer service. There three other bank staffers atanding around telling jokes while the teller was out the door long. Rediculous. Unsat.
View full review
Review
#933964 Review #933964 is a subjective opinion of poster.
Reason of review
Poor customer service

Bank Of America in Chicago, Illinois - Denial of a mortgage for existing customer

1.0
Details
These liars look fo any pretext to issue a new loan at a lower interest rate. This is a text that I sent their customer service even though will change nothing! The reason for the denial as stated in your email dated on 08/16/2016 is absolutely false. I have provided the declaration of the HO-6 policy 3 times by e-mail and fax. The Building has provided the copy of the declaration of the master policy as well as enough proof of property and liability insurance. In Bank of America you are completely inefficient and incompetent, the left hand does not know what the right hand does. I was called 3 and 4 times on the phone by some of your "processors" asking the same information again and again. I am in the financial industry and I never dealt with such a group of incompetent and careless people. Of course the lack of care manifested is directly proportional to the number of complaints that you have in record which denotes not only your incompetence, but also your negligent behavior. I am placing complaints with CFPB and many other regulatory Boards to request that you cease your deceiving and incompetent way to conduct business. Jaime M. Rojkind CFP
View full review
Review
#903188 Review #903188 is a subjective opinion of poster.
Cons
  • Incompetent and ineficient
Reason of review
INCOMPETENTS & IGNORANTS
Preferred solution
Full refund

Bank Of America Account Review

1.9
Details
Just joined Bank of America made a mistake got locked out cannot get back on.. I would think a big company like Bank of America would have a text service that could open your account I have small banks in my town that can do this without having to fill out paperwork. So now I have to call in every month to make my payment ridiculous
View full review
Review
#840853 Review #840853 is a subjective opinion of poster.
Reason of review
Damaged or defective

Short Review on April 18, 2016

Ythe worse personal banker service
View full review
Review
#831871 Review #831871 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
My mortgage payments were automatically deducted from my checking account (so I would never be late). The loan was robo signed to Seterus (a debt collection agency!) and they never credited my payments to my account. What happened? Lots of phone calls, money, thousands...
View full review
2 comments
anonservos
#1141636

Just because it's automatic doesn't mean it will consistently go on with out a problem. It is YOUR responsibility to make sure things are still running smoothely. Leave Bank o...

Review
#792704 Review #792704 is a subjective opinion of poster.
Cons
  • Cuctomer service
  • Fraud blocking purchases
  • Withdrawal limits
Reason of review
Problems with payment

Bank Of America Banking Service Review

1.0
Details
A reference letter requested is only available after 2 days. After 2days, to get the letter, had to be *** to pick God *** letter for 30min. Very poor customer service. There is no care for customers at all. The employees expect to be paid for this low service quality. Guess it's time to automate more banking needs and layoff employees.
View full review
Review
#685100 Review #685100 is a subjective opinion of poster.
Reason of review
Poor customer service

Transaction Review

1.0
Details
Bank of America are nothing but thieves. They rearrange your transactions to incur overdraft fees.
View full review
Review
#649287 Review #649287 is a subjective opinion of poster.
Reason of review
Problems with payment

Contact Bank Of America Customer Service

Mailing Address:
Bank of America Corporation
PO Box 25118
Tampa, Florida 33633-0900
United States
Phone:
(315) 724-4022
All Bank Of America Contacts
2.0
Details
Last May 27th, my saving account with Bank of America was assaulted. It reflected a balance of "0" and the title of the transaction says "Hold" "Legal Order, LTS Uxxxxxxxxxxxx". When I called today to speak to a customer service, she told me that I have to call...
View full review
Review
#642609 Review #642609 is a subjective opinion of poster.
Pros
  • Online ability
Cons
  • Unprofessional
  • Customer service
Reason of review
Poor customer service
Preferred solution
Dear Bank of America, you know that my direct deposits came from the Social Security for my children, and from my students loans and work study. Take this ridiculous hold from my savings account
Tags
  • Bank of America Scam
  • Scam Fraud Judgments
  • Legal Firm Scams