My mortgage payments were automatically deducted from my checking account (so I would never be late). The loan was robo signed to Seterus (a debt collection agency!) and they never credited my payments to my account.
What happened? Lots of phone calls, money, thousands of dollars in legal fees and after 30 years of living in the same neighborhood my home was foreclosed. No reason for this.
My savings, my equity and all my retirement plans are gone. Thanks so much BOA and Seterus.
Product or Service Mentioned: Bank Of America Checking Account.
Reason of review: Problems with payment.
I didn't like: Cuctomer service, Nobody to talk to for help, Withdrawal limits, Fraud blocking purchases.