I have to go to boa everyday for work. Most of the time the motor bank is closed because boa is too cheap to pay enough employees to staff the branch.
They do not care that the line for the one teller working is almost out the door. Yet there are other employees walking around the bank when they could open at least one more teller station. Boa really really sux. I would not use them if it weren’t for I have to because my office banks at boa.
I went to Wells Fargo years ago, as shady as Wells Fargo has been at least they staff their branches well, you get good service. I have to waste my lunch hour just standing in line at this sorry bank, why do we put up with this?
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.