I contacted Bank of America to try to refinance a loan because I have worked with them in the past with pretty good success. I contacted them again and was sent to Marci White, a loan officer.
This loan officer will not return my emails or phone calls. Worst loan officer ever!!! I have tried to contact her by phone on several occasions and also by email on 3 occasions. She is probably the worst loan officer I have ever worked with, and I have worked with at least 20.
Please be warned that if you try to work with Marci White you will be disappointed.
Reason of review: Poor customer service.
Bank Of America Cons: Marci white.