State: Maryland City: Owings Mills Product: Bank Of America Customer Care Clear all filters (1 of 109 reviews match)

Bank Of America Customer Care Review from Owings Mills, Maryland

I've been a customer for almost 10 years and it seems like this bank has gone to pits in the last 2 years. Their customer service is so pathetic and I feel sorry for their reps because they don't have the ability to resolve customer issues. I called to stop a bill pay payment I scheduled through B of A and they aren't capable of doing so. How can your bank, whom is sending the funds, not cancel their own transaction? With all that bailout money they received a few years ago, they should've invested in better systems. They're legit ready to lose a custome with their lack of being able to resolve customer issues.
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1 comment

Because you set it up online with your password. So you need to cancel it.

How can a customer not know how to cancel a transaction they set up? *** people

#852325 Review #852325 is a subjective opinion of poster.
Bank Of America Customer Care
Reason of review
Poor customer service

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Bank of America Corporation
PO Box 25118
Tampa, Florida 33633-0900
United States
(315) 724-4022
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