Due to medical expenses I fell behind in my mortgage payments after 15 years of consistency. I applied for modication, submitted requested documents.
Each time I followed up I had a different agent. The 3rd agent said all documents requested were received (I re-sent more than 3 times). Finally, after about 3 months I received a letter saying I was denied due to missing documents. I then attempted to get on a payment plan.
They requested over $6,000, so I was gonna borrow from my credit union. The agent told me after payment is received, I would be required to pay $2,000.00 for the next 4 months and future payments would be re-calulated. I explained that their delays also added lateness to my payments and I could not afford $2,000 a month. I pleaded for a monthly payment that I could afford, to no avail.
Then I attempted the Short Sale process and was denied. I received notice that my home would be on public Auction next month.
Product or Service Mentioned: Bank Of America Mortgage.