State: New Jersey Clear all filters (42 of 1445 reviews match)
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2.6
Details
Every month I have to take my friend to the bank on Broadway St. in Hammonton, NJ most of the time I go through the drive thru. I will have to say that 99% of the time I have to wait more than 20 minutes. I usually wait for a time that I know they are not busy however...
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Review
#1616764 Review #1616764 is a subjective opinion of poster.
Pros
  • Prompt courteous service
Cons
  • Not enough tellers inside bank
Reason of review
Poor customer service
Preferred solution
Add more employees

Bank Of America Customer Care Review

BofA El Monte branch has terrible customer service. 20+ people in line at lunch time and only two teller. More people opening accounts than servicing current clientele!
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Review
#946600 Review #946600 is a subjective opinion of poster.
Reason of review
Poor customer service

Bank Of America Manager Review

The manager and management at the Winsted,Ct branch is horrific !! When I do go there the tellers are great! KAREN the manager is less to be desired.
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Review
#938156 Review #938156 is a subjective opinion of poster.
1.0
Details
Just moved out of my home after YEARS of B of A stress. Applied for loan mod, and then went into the never ending cycle of sending hundreds of pages of documents only to be told they were not received. Send again certified mail. Told they lost them. Over and over...
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1 comment
Anonymous
#1229284

You MUST file complaints against Bank of America (all banks) through www.ConsumerProtection.govThis is your USA consumer protection agency of the United States.

Review
#932361 Review #932361 is a subjective opinion of poster.
Reason of review
Order processing issue

Bank Of America Customer Care Review

1.0
Details
Worse bank in U.S.A... People very ***..and rude... They are only in the phone play game,fb, play Pokemon
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Review
#919958 Review #919958 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
I opened up a BOA account less than 2 weeks ago. I was approved for a loan through a company and was having the funds deposited in my account via mobile check. I thought it was a legitimate company and became a victim of identity theft. Instead of BOA being...
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1 comment
Anonymous
#1305759

In the same boat

Review
#911034 Review #911034 is a subjective opinion of poster.
Reason of review
Poor customer service

Bank Of America Checking Account Review from Haledon, New Jersey

1.1
Details
Bank of America did same thing to me.I sign in to my account and their was a charge of 88,000 on both my savings and checking.I immediately allerted the bank,thinking that something was really wrong.I was later told this 88,000 is a code the bank uses, I don't *** know for what.Both my accounts are closed,my credit card cancelled for what reason I don't really understand.Few days later I received a mail and a number was given that I could call if I have any questions 1-877-240-6886 option 2.I called this number and I was asked so many questions.My social security number,where I worked at,do I have a middle name,my username etc.Then I was given a reference number for my case and told to call Peter,phone number 212-670-8819 who is the investigator for the case.He is of no help either.Now i'm waiting for the balance of money that was in both my accounts to be mailed to me.I'm being treated unfairly.I banked with Bank of America for 14yrs and from nowhere like I wake up from a bad dream I'm being treated like a criminal.
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Review
#837681 Review #837681 is a subjective opinion of poster.
Reason of review
Problems with payment

Other Product Review

1.0
Details
9:30am while ppl are in a hurry to work there is a line of 11 ppl befor me and 4 behind me - the bank has ONLY 2 tellers and there aren't even trying to accommodate and hurry up- Lodi, NJ location
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Review
#773511 Review #773511 is a subjective opinion of poster.

Bank Of America Automatic Payment Plan Review from Tenafly, New Jersey

BOFA behaving strange With customer accounts!!! 1- once they stopped my auto payment for mortgage pmt - Just on the day of flying for summer vacation - received a notification My automatic pmt. transaction had been stopped. resson: to many activity in my account??? To protect my account? I will understand if this was a purchase of an expensive item But already on-going mortgage payment to another local bank!!!!: I was lucky to open my mail box on my way out to airport. Otherwise I would be out of country for 2 months Not knowing my mortgage is not being paid. Total credit loss! 2- another time - They gave my name for collection for non-pmt of Bofa Visa card which reduced my credit rating My Visa card was again on auto payment via my checking account in BOFA. After opening visa account and putting it on auto - I saw the pmt done for the first month- I didn't check it the following months Thinking it is being paid automatically. Till after 2 months I learned that they stopped auto pmt. again and I was not being informed ( they said they send usps mail - I never received) By the way I had much more than enough in my account to pay the total visa charges) one single text message or phone call I could get the pmt. done. I used bofa for 25 year with not a single non- payment history. They shut auto - pmt -but they don't try to inform you - simply send usps mail and assume it arrives to customer. Probably they are not aware that 100 thousands of USPS mail are not delivered due to usps delivery - post man unwilling or willing errors. 3- on-line bill pay activity shot down. Suddenly my husband can not use on-line bill pay which he was using last 15 years. Reason: Adress has a Po box on it. Again strange: One- this is the same Adress for years Two - I have the same Adress but nothing is being stopped in my account- I stopped in local bank - they spent hrs and told me corrected but still it did not work after 24 hrs of waiting. Made again a phone call and told need to wait again another 24 hrs. Sounds strange? I am not sure why BOFA is treating their dedicated - good customers unfairly???
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Review
#710537 Review #710537 is a subjective opinion of poster.
Reason of review
Problems with payment

Contact Bank Of America Customer Service

Mailing Address:
Bank of America Corporation
PO Box 25118
Tampa, Florida 33633-0900
United States
Phone:
(315) 724-4022
All Bank Of America Contacts

Bank Of America Account Review

Went to the branch inside Pathmark in Ackerman ave, Clifton NJ and waited for 40 minutes to open an account. The associate knowing how long I've been waiting comes out and tells me they won't have time to open the account. Well guess what I'm never banking with Bank Of America.
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Review
#641429 Review #641429 is a subjective opinion of poster.
Reason of review
Poor customer service