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1.0
Details
I use BOA's on-line bill pay service. And this evening, I realized I made a huge mistake! I wrote the wrong date for my mortgage payment to go out. And I saw my YIKES!!, $2,042.27 amount "processing" for payment tomorrow! So I called my BOA, waited some 15 minutes for...
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Review
#1657837 Review #1657837 is a subjective opinion of poster.
Product
Bank Of America Checking Account

Bank Of America review in Browns Mills, New Jersey: On line banking

1.0
Details
Once again the online banking site is down to a slow crawl and some of the options are missing. This seems to be the nirm lately rather then the exception. You would think thst all the money they save by payoling virtually zero interest, they could afford infrastructure or some one that knows how to manage a website
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Review
#1641309 Review #1641309 is a subjective opinion of poster.
Product
Bank Of America Check Deposit
2.6
Details
Every month I have to take my friend to the bank on Broadway St. in Hammonton, NJ most of the time I go through the drive thru. I will have to say that 99% of the time I have to wait more than 20 minutes. I usually wait for a time that I know they are not busy however...
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Review
#1616764 Review #1616764 is a subjective opinion of poster.
Pros
  • Prompt courteous service
Cons
  • Not enough tellers inside bank
Reason of review
Poor customer service
Preferred solution
Add more employees

Bank Of America Customer Care Review

BofA El Monte branch has terrible customer service. 20+ people in line at lunch time and only two teller. More people opening accounts than servicing current clientele!
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Review
#946600 Review #946600 is a subjective opinion of poster.
Service
Bank Of America Customer Care
Reason of review
Poor customer service

Bank Of America Manager Review

The manager and management at the Winsted,Ct branch is horrific !! When I do go there the tellers are great! KAREN the manager is less to be desired.
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Review
#938156 Review #938156 is a subjective opinion of poster.
Service
Bank Of America Manager
1.0
Details
Just moved out of my home after YEARS of B of A stress. Applied for loan mod, and then went into the never ending cycle of sending hundreds of pages of documents only to be told they were not received. Send again certified mail. Told they lost them. Over and over...
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1 comment
Anonymous
#1229284

You MUST file complaints against Bank of America (all banks) through www.ConsumerProtection.gov

This is your USA consumer protection agency of the United States.

Review
#932361 Review #932361 is a subjective opinion of poster.
Service
Bank Of America Loan Modification
Reason of review
Order processing issue

Bank Of America Customer Care Review

1.0
Details
Worse bank in U.S.A... People very ***..and rude... They are only in the phone play game,fb, play Pokemon
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Review
#919958 Review #919958 is a subjective opinion of poster.
Service
Bank Of America Customer Care
Reason of review
Poor customer service
1.0
Details
I opened up a BOA account less than 2 weeks ago. I was approved for a loan through a company and was having the funds deposited in my account via mobile check. I thought it was a legitimate company and became a victim of identity theft. Instead of BOA being...
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1 comment
Anonymous
#1305759

In the same boat

Review
#911034 Review #911034 is a subjective opinion of poster.
Service
Bank Of America Customer Care
Reason of review
Poor customer service

Bank Of America Checking Account Review from Haledon, New Jersey

1.1
Details
Bank of America did same thing to me.I sign in to my account and their was a charge of 88,000 on both my savings and checking.I immediately allerted the bank,thinking that something was really wrong.I was later told this 88,000 is a code the bank uses, I don't *** know for what.Both my accounts are closed,my credit card cancelled for what reason I don't really understand.Few days later I received a mail and a number was given that I could call if I have any questions 1-877-240-6886 option 2.I called this number and I was asked so many questions.My social security number,where I worked at,do I have a middle name,my username etc.Then I was given a reference number for my case and told to call Peter,phone number 212-670-8819 who is the investigator for the case.He is of no help either.Now i'm waiting for the balance of money that was in both my accounts to be mailed to me.I'm being treated unfairly.I banked with Bank of America for 14yrs and from nowhere like I wake up from a bad dream I'm being treated like a criminal.
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Review
#837681 Review #837681 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Problems with payment

Contact Bank Of America Customer Service

Website:
www.bankofamerica.com
Mailing Address:
PO Box 25118
Tampa, Florida 33633-0900
United States
Phone:
(315) 724-4022
All Bank Of America Contacts

Bank Of America Products and Services Reviews

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Other Product Review

1.0
Details
9:30am while ppl are in a hurry to work there is a line of 11 ppl befor me and 4 behind me - the bank has ONLY 2 tellers and there aren't even trying to accommodate and hurry up- Lodi, NJ location
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Review
#773511 Review #773511 is a subjective opinion of poster.