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Bank Of America review in Rochester, New York: Never go to the Bank again

1.0
Details
The not bank the FRAUD company . Don’t help people just make fraud. Stay away from the bank.
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Review
#1650065 Review #1650065 is a subjective opinion of poster.
Service
Bank Of America Banking Service
Reason of review
Bad quality
1.0
Details
On the 29th June I made a bank wire transfer in the amount of $10,000 to my wife's bank account in a bank in Japan to pay some bills. The funds were promptly taken from my acconut the following day. Japan says they returned the funds on 13 July because BoA failed to...
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1 comment
Anonymous
#1738634

Is this resolved ? If so update, please.

I am also very frustrated by boa.

They hold incoming international wire transfer over 2 months. Nobody knows the reason.

Review
#1633501 Review #1633501 is a subjective opinion of poster.

Bank Of America review in Manhattan, New York: Bad login access from abroad

1.8
Details
Bank requires inaccessible authorization codes beyond login names and passwords
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Review
#1545505 Review #1545505 is a subjective opinion of poster.
Cons
  • Overall failure for a good long term customer
  • Endless waiting for phone service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Worst Customer Experience Possible

Bank Of America review in Auburn, New York: Closed account no reason given lost my rewars

1.0
Details
Got an email saying my account was closed it had a 0 balance and never a late payment could give no reason and lost my rewards i earned,lousy bank
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Review
#1461522 Review #1461522 is a subjective opinion of poster.
Product
Bank Of America Account
Reason of review
Problems with payment

Bank Of America review in New York, New York: CHANGING BANKS!!

I CALLED DUE TO NETFLIX CHARGES OF 6 IN A ROW, B OF A NOTIFIED ME ASKED ME IF THEY WERE MINE, THEN STATED THEY WOULD PUT A BLOCK ON NETFLIX, 2 HOURS LATER I GET A NEW WITHDRAWL FROM NETFLIX, I CALLED BACK, JOSE, STATED THE PERSON I SPOKE WITH PREVIOUSLY DID NOT MAKE THE NOTATION NOR BLOCK THE NUMBER. SO HOW AM I SUPPOSED TO TRUST A BANK THAT WHEN THEY TELL ME THEY TOOK CARE OF THE SITUATION AND ACTUALLY FAILED!!! I WILL BE CHANGING BANKS!! THIS ISN'T THE FIRST TIME THIS HAS HAPPENED! NO MORE!!
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Review
#1445024 Review #1445024 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Reason of review
Poor customer service
Loss
$70

Bank Of America review in Kingston, New York: Credit card

Disputed charges on my card, called dispute dept and was told all charges have been dropped. three weeks later i received three different letters in mail post marked 12-26-18 12-27-18 12-28-18. The letters basically said I had till 12-27-18 to respond in writing to continue to dispute charges. The letters were post marked in Reading Pa and I live in Michigan. Know im being told sorry about your luck and u are stuck paying the bill. Better than three hours on phone and guess what still waiting for some one to answer. As usual the big corporate companies don't care about a customer who has been with them for eighteen years.
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Review
#1438805 Review #1438805 is a subjective opinion of poster.
Product
Bank Of America Credit Card
Reason of review
Poor customer service
Loss
$350
Preferred solution
Full refund

Bank Of America review in Kingston, New York: Horrible Customer Service

1.0
Details
We were with Bank of America for over 23 years.I must say that we switched when we had a problem with credit processing. We had a customer come in with a bad credit card, which we ran and the credit processing machine gave us an approval.The amount was for over $5000. We called the bank to verify that the card was good which they said , all was well! Then we find out the card id bad they have been holding all funds and better yet after 2 weeks we finally get a call to fill us in as to what they have been doing. Very Bad business practices on Bank Of Americas part.
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Review
#1437631 Review #1437631 is a subjective opinion of poster.
Service
Bank Of America Customer Care
Reason of review
Poor customer service
Loss
$34
1.0
Details
I had some accounts with Bank Of America, I would never do business with this company ever again, you will see all the bad reviews. I had six accounts all in good standing, I payed on time every month and they closed all of them. I have never had that problem with any...
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Review
#1403525 Review #1403525 is a subjective opinion of poster.
Service
Bank Of America Customer Care
Cons
  • Way they do business
Reason of review
Losing my credit cards and my points
Tags
  • incompentent corporation
  • wrongful account closure
  • Bank of America Scam
1.0
Details
Date of occurrence: July 30, 2018 Location: Webster, NY 14580 Time of occurrence: 2:30pm Name of Manager: Patrick M. Montgomery I went into bank to make a deposit and to change $1000 of twenties into hundreds. Mr. Montgomery was not only discourteous, but absolutely...
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2 comments
Anonymous
#1543166

-Bank of America has had more complaints filed with the Consumer Financial Protection Bureau than any other American financial institution, according to a July report from Mother Jones magazine. -Consumers have lodged 20,512 complaints against BOA to the CFPB since Dec 2011, one of the worst track records of any bank, nearly 25% of ALL complaints even more than Wells Fargo.

-BOA has for the past four years (2013) finished in the top three of Consumerist’s annual reader polls to nominate as the worst companies in America. -Yes they suck!!!

but the CEO of Bank of America Brian Moynihan was compensated $20M in 2016 and $23M in 2017. His compensation was 250 times his average worker.

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Review
#1316764 Review #1316764 is a subjective opinion of poster.
Pros
  • Previously reliable
  • Been bankwith you for 20 yes and love our bank
  • Teller
Cons
  • Rude and awful
  • Manager
  • Incompetence
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Contact Bank Of America Customer Service

Website:
www.bankofamerica.com
Mailing Address:
PO Box 25118
Tampa, Florida 33633-0900
United States
Phone:
(315) 724-4022
All Bank Of America Contacts

Bank Of America Products and Services Reviews

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Latest Question

Bank Of America Questions
1.5
Details
I have been banking at boa for 40 years, business account as well as personal. At East Islip branch all the wonderful employees were transferred elsewhere, new staff is very unfriendly. The line is usually long, only one teller. Yet as you walk in your greeted by...
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Review
#1186107 Review #1186107 is a subjective opinion of poster.
Service
Bank Of America Customer Care
Reason of review
Poor customer service