State: New York Product: Bank Of America Customer Care Clear all filters (5 of 105 reviews match)
filters
State:
City:
Show
Product:
0 comments

Bank Of America - Horrible Customer Service

1.0
Details
We were with Bank of America for over 23 years.I must say that we switched when we had a problem with credit processing. We had a customer come in with a bad credit card, which we ran and the credit processing machine gave us an approval.The amount was for over $5000. We called the bank to verify that the card was good which they said , all was well! Then we find out the card id bad they have been holding all funds and better yet after 2 weeks we finally get a call to fill us in as to what they have been doing. Very Bad business practices on Bank Of Americas part.
View full review
Author
Location
Kingston, New York
Service
Bank Of America Customer Care
Reason of review
Poor customer service
Loss
$34
Review #1437631 is a subjective opinion of poster.
0 comments
1.5
Details
I have been banking at boa for 40 years, business account as well as personal.At East Islip branch all the wonderful employees were transferred elsewhere, new staff is very unfriendly. The line is usually long, only one teller. Yet as you walk in your greeted by...
View full review
Author
Location
East Islip, New York
Service
Bank Of America Customer Care
Reason of review
Poor customer service
Review #1186107 is a subjective opinion of poster.
0 comments

Bank Of America Customer Care Review

1.0
Details
Bank America is a pieces of ***, the customers service a piece ***, they always wasting your *** time the females are worth a listen whatever you do do not bank with Bank of America the customer service is horrible
View full review
Author
Location
New York, New York
Service
Bank Of America Customer Care
Reason of review
Poor customer service
Review #925729 is a subjective opinion of poster.
0 comments

Bank Of America Customer Care Review

The Jackson Heights Branch is ridiculous. 1 teller working. I stood online for almost 1 and a half hour to make a deposit. Totally unacceptable.
View full review
Author
Location
Bronx, New York
Service
Bank Of America Customer Care
Reason of review
Poor customer service
Review #894145 is a subjective opinion of poster.
2 comments
3.0
Details
On Friday April 30th Geico withdraw $177.00 out of my account. My account was already low on funds. So now there was a $-177.00 dollars in my account, Bank of America usually waits a day before adding a withdrawal fee however since it was Friday, I am assuming they...
View full review
Anonymous
#979903

Think twice before you open open an account at Bank Of America. Their lines are always very long with no enough to tellers.

Author
Location
Baldwin, New York
Service
Bank Of America Customer Care
Cons
  • No reconsideration offered
  • Are not help at all
Reason of review
Completely disgusted
Loss
$35
Preferred solution
Full refund
Review #630766 is a subjective opinion of poster.