State: New York City: Kingston Product: Bank Of America Customer Care Clear all filters (1 of 105 reviews match)
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Bank Of America - Horrible Customer Service

1.0
Details
We were with Bank of America for over 23 years.I must say that we switched when we had a problem with credit processing. We had a customer come in with a bad credit card, which we ran and the credit processing machine gave us an approval.The amount was for over $5000. We called the bank to verify that the card was good which they said , all was well! Then we find out the card id bad they have been holding all funds and better yet after 2 weeks we finally get a call to fill us in as to what they have been doing. Very Bad business practices on Bank Of Americas part.
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Author
Location
Kingston, New York
Service
Bank Of America Customer Care
Reason of review
Poor customer service
Loss
$34
Review #1437631 is a subjective opinion of poster.