When I am FINALLY ABLE to contact customer service, they tell me that they are locked out from being able to examine my BANK OF AMERICA account. They tell me I must be Authencated...
They claim they don't know why this is necessary!!! Or being required for me to access to my account or why I suddenly need to be "authenicated" is required to get my ballance. I am switching to a local bank. Bank of America was once costomer freindly..
Those days are gone......!!!!!!!!!! And so I
Product or Service Mentioned: Bank Of America Account.
Reason of review: Poor customer service.