I normally go to my branch in NMB but I was near the 135st branch and decided to go in the lobby. The process I went through with the Chinese lady to withdraw 1600 was crazy.

Can you believe she asked me where the money came from , why I need it.She than called supervisor to verify what ever needed to be verified and the lady lloked as if the language on the computer was chinese!!. After everything I was than told to go back to my branch(seriously after 20min +10 min of waiting in LINE)I stormed out went to my branch I withdrew with no problem WHY COULDN"T THey Do it at the branch????. It's as if each branch has there own porcedures.

I closed my act a month llater!!!!!!!!!!!!!!!!!! Best thing I ever did

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