I have been a customer here for years. I use the Bank of America on Beltline Rd.
in Irving Tx. They have closed all but 1 lane for regular customer use in the drive thru...1 lane. Been that way for almost a year. this is totatlly unacceptable.
Customer service at this bank sucks. I am on the *** of changing banks. At this point I don't care about the hassle.
If you really care about your customers you should find out what the problem is because the manger and staff don't seem to give a ----.1 lane that's it even on a friday, the busiest time of the week. 1 ------- lane!
Product or Service Mentioned: Bank Of America Customer Care.
Reason of review: Poor customer service.
Bank Of America Cons: Unprofessional, Customer service, No resolution available.