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Trying to get a customer service number for Bank Of America through an online search, you have to go through a list of surveys and questions as to why you need to speak to someone.Your online service is worst! Your automated service has only gotten worse, since the last time I left banking with you!!

Its so sensitive, and then

It doesnt give you the options you need, and then itll drop the call off you chose not to get a call back!! Even Erica is set up to not provide the 800 for customer service!!

seems as though youre only getting worse with this issue!

Get a *** human on the phone already!! What the *** is wrong with you people!

User's recommendation: Address customer complaints.

Preferred solution: Let the company propose a solution.

Bank Of America Pros: Courteous agents.

Bank Of America Cons: All of the automatic answer recording, Its too annoying to dealwith your company.

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