Bank Of America Customer Care Reviews in Marion, North Carolina
(1 of 106 reviews match)
Bank Of America - Customer Care Review from Marion, North Carolina
I made a payment with one of my creditors on a friday. The creditor entered the wrong amount in error and charged me 315 .00 instead of 99. I contacted Bank of America to stop payment on the check . After being on hold for over 30 minutes explaining what occured, I was told a stop payment would not work because I must contact them 3 business days before and because the transaction was done on a friday, I can't request a stop payment. If I do a stop payment they will charge 30.00 but it's not guaranteed to work and I would not be refunded my 30.00. My question, how is this fair, the creditor is in error, and its not my fault this occured on a friday which doesn't allow 3 business days. Everytime I contact BOA, I get an incompetent rep on the phone that does NOT know how to contact business! I absolutely HATE dealing with BOA!!!
Bank Of America Customer Care
Reason of review
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Do you have something to say about Bank Of America? What happened? What can we help you with?