Phoenix, Arizona
Not resolved
Customer service
Interest Rate
Product or Service Quality

They are constantly charging me overdraft fees - wrongfully. I finally got sick of it and told the I am not paying their overdraft fees this time.


I said I have the service where they're just suposed to decline my card. They were extremely rude and said they'd give me bad credit then. I tod the two people I spoke with I would write in a complaint about this. So they actually changed my account to reflect that I have the service that is supposed to pay even if I'm overdrawn.

One time I went to withdraw $10,0000 from my account. They would not allow me to do it. They said it would take three days. I had to go out of town the next day.

I had to have ahuge fight with them. I cannot believe all these complaints and yet people stay with them? I told them i'm switching NOW and so I am. If everyone else did the same they might change their horrendous ways.

Wake up and put your, uh, "balls" in action, people.

Product or Service Mentioned: Bank Of America Credit Card.

Reason of review: Poor customer service.

Monetary Loss: $70.

Preferred solution: Price reduction.

Bank Of America Cons: Their criminal business practices.

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