State: Pennsylvania Clear all filters (43 of 1445 reviews match)
filters
State:
City:
Show
Product:
Show
1.0
Details
I have had two very difficult years after Harvey nearly destroyed my Real Estate business in Houston. I am a widow so I have no one else to fall back on when things go south with my business. I also have a 29-year-old son that has an undisclosed health issue that is...
View full review
Review
#1541285 Review #1541285 is a subjective opinion of poster.
Cons
  • Nobody to talk to for help
  • No reconsideration offered
  • Credit card service department
Reason of review
Poor customer service
Loss
$2800
Preferred solution
Let the company propose a solution

Bank Of America in East Norriton, Pennsylvania - Consumers Should Not Be Forced to Use Zelle

1.0
Details
Went to Bank of America to deposit CASH, US currency into my son's account. I was told that Bank of America no longer accepts cash deposits. I must deposit the money using Zelle, not the cash in my hand at the bank. Absolutely outrageous that a US bank no longer accepts US currency for deposit and that I am required to use an app!
View full review
Review
#1226580 Review #1226580 is a subjective opinion of poster.
Reason of review
Order processing issue

Bank Of America Mortgage Review

1.0
Details
My mortgage went up several hundred dollars without notice claiming Escrow shortage. This after paying the Sky high interest rate . the Customer Service worker was no help whatsoever This is the worst Nazi run so called Bank i have ever delt with
View full review
Review
#946583 Review #946583 is a subjective opinion of poster.
Reason of review
Pricing issue
1.8
Details
Customer Countess Galloway for years. Infrequent problems till she developed dementia. Bank refused to help with over 100 NSFs. Caused because Ms. Galloway still wants to handle her account. On social security. Fees faused her to be behind. Some were refunded. But most...
View full review
1 comment
h.kitchener
#1217888

See an attorney who can help you or a relative take control of her financial affairs with a power of attorney for financial affairs plus you will need a POA for medical decisi...

Review
#924980 Review #924980 is a subjective opinion of poster.
Pros
  • People
Cons
  • Customer service 800
  • Lack of communication and customer service
Reason of review
Poor customer service
Loss
$9999

Bank Of America in Philadelphia, Pennsylvania - Digital Transfer Process in Faulut , Bank wont take liability.

1.3
Details
A friend of mine is sending me money and he used a feature of sending money over phone using the Mobile banking feature of BANK Of America where one can send money using the mobile number. In my case on july 24th he initiated $1 test transaction from the mobil banking from his mobile and i received a message from bank of america saying a friend has initiated a transaction and amount will be credited to my account . after which i he made 4 more transaction totaling to 1200 $ and i received Message alerts for all the transaction . Now when i check my account i do not see the amount . I called Bank of america and they mentioned at the time of transfer i am not registered with my phone number but someone else is registerd (maybe previous mobile ph number user) so when my friend transferred money was taken from his account and was sent to the 3rd person . and currently Bank of america collected all the details and are in process of filing a claim . which if the 3rd person agrees they will refund the amount to my friend . If they do NOT agree , i dont get my money back and Bank is not taking liability for this amount.
View full review
Review
#902481 Review #902481 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$1210
Preferred solution
Full refund

Bank Of America in Ellsworth, Pennsylvania - BoA lies about approvals, home inspector is shady and had no id or even tell us his name car had no company decals, BoA sold H-loan twice no notification.

1.0
Details
I will start of this review pointing out that BoA within the past 14 years has sold my loan twice without notifying me till after completion of sale. tried to refinance the bank said my credit looked fine and was pretty well approved just needed the home inspection. inspecter came didnt introduce himself no id tag, BARELY TALKED 0 PEOPLE SKILLS, walked in a room flipped the light and took a single picture in each room. few weeks later get a call saying it has been declined due to possability of "mold" and "lead" in the paint but every room in the house has been repainted with lead free paint. and due to not having so many lines of credit open for a year or more ( keep in mind he said we was alread approved on the credit side and had no problems there) he did not test anything so he just assumed their is lead and mold in the house. and the repair work and materials in the house to do repair work dont mean jack squat to them. the guy who called also said their was nothing they would do to work it out and is not open to the idea of working it out we have to get the fake mold and lead paint out of the house, impossibile considering it does not EXIST! SCREW BANK OF AMERICA AND SCREW CORPRATE BANKING...
View full review
1 comment
Review
#812051 Review #812051 is a subjective opinion of poster.
Cons
  • Lack of consistency
  • Incompetence
Reason of review
lies, runaround, shady inspector, shady business practices,
Preferred solution
Deliver product or service ordered
Tags
  • Bank of America Scam

Bank Of America in Washington, Pennsylvania - Balance transfer nightmare

1.0
Details
I applied online at on Karma.com for BofA card for $9200,no interest for 18 billing cycles, and I swear I read no balances transfer fees,I was declined {FICO 780-800} said I will receive letter explaining why denied for $9200. I got a card with $8000 limit. This wasn't enough to do what I wanted to do, I wanted one payment a month. They transferred 3 cards leaving balances on 2 and over paying 1. I contacted them and they said this is what I asked for. I told them I asked for $9200 and $8000 wasn't enough and since they didn't approve me for $9200, that "online contract" should be voided . It left me with balances on 2 of the three cards. I wanted one payment now I have 3 and my FICO took a hit because I used almost 100% on the BofA card. They told me I would have to call the credit card company's up and request they return the money. That didn't work. I will pay BofA off as fast as I can and NEVER use this card, ever. My FICO went from 801 down to 733 in one week because of this company.One of the cards had no interest for 18 months already so why would I transfer that and pay a balance transfer fee? I tell everyone out there beware of this or any other credit card company.I take great pride in my credit score and BofA has screwed it up in the short term. The only money BofA will be getting off of me will be the balance transfer fees. I have 18 months to rid myself of this.
View full review
Review
#771062 Review #771062 is a subjective opinion of poster.
Cons
  • I do not care attitude
  • Billing practices
Reason of review
Poor customer service

Bank Of America in Lansdowne, Pennsylvania - The Bank with No Money

I recently attempted to cash a check written under a active Bank of America business account. Imagine my surprise and shock when the teller informed me she did not have $8900 in the bank to cash my check. She then advised me that amount would have to ordered and then advised me no I could not come back later that day. The process would the require a additional three business days. She looked at me as to say I am not giving you that kind of money. Was it discrimination, I am a minority and she was not, a lazy or incompetent teller? I advised the check issuer who is now looking into other banks for their business needs. Any way just another reason I would never bank there.
View full review
Review
#707563 Review #707563 is a subjective opinion of poster.
Reason of review
Poor customer service
In September 2011, I contacted BOA to ask for help to lower my mortgage payment. Due to a divorce my income was reduced by 2/3. I wanted to pay I just needed to modify my monthly payment. Over the past 2 years I have received dozens of foreclosure notices, endured the...
View full review
4 comments
Anonymous
#761867

Paule, You're funny. How many times have the banks been bailed out by the Government? Everybody runs into financial difficulties especially in the housing market today inclu...

Review
#440399 Review #440399 is a subjective opinion of poster.

Contact Bank Of America Customer Service

Mailing Address:
Bank of America Corporation
PO Box 25118
Tampa, Florida 33633-0900
United States
Phone:
(315) 724-4022
All Bank Of America Contacts

Bank of America will not release parents funds despite documentation and they will not provide me with documentation of why

As executor of my late father's will and power of attorney for my mother, I was cashing in their Bank of America payment on death CD and closing a checking account. My mother has a legal disclaimer, disclaiming these funds for tax purposes so they are distributed to my sister and myself. Bank of America made no contact with me for 2 weeks (after I provided all the legal documentation) and finally I was told the request was denied. They refuse to provide me with written explanation of why as it is an "internal document." So now I must pay an attorney to get us our own funds back. They seem to have no idea what any legal documents mean, including something as basic as power of attorney. They are incompetent, unresponsive and impossible to deal with.
View full review
1 comment
Review
#436208 Review #436208 is a subjective opinion of poster.
Loss
$86000