Not resolved

Boca Raton branch today 11/17/17 at 2000 Glades Rd. location.

SIMPLE DEPOSIT of $180 cash to my daughter’s account. Associate approached me and rudely interrupted, asked if I was an account holder on my daughter’s account. Said no, just making deposit for her, she’s away in college. Felt “profiled”.

Doesn’t matter if I’m not an account holder on daughter’s account if I’m making a straight deposit to give her money!

Not your business if I’m making a deposit! I’m not making a withdrawal!!!

Product or Service Mentioned: Bank Of America Banking Service.

Reason of review: Poor customer service.

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Bank of America PROFILES Black customers!! BEWARE and start recording your visits from your cell phone if you have to do business with them!!!!!



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