Poor BOA customer service-- do they really care?
CNN reports "...America's second-largest bank hauled in $6.9 billion in profit during the first three months of 2018. That's the biggest quarterly profit in Bank of America's history, taking out the previous record set in 2011.
The blockbuster earnings are at least partly because of President Trump's corporate tax cuts.
Bank of America (BAC) paid Uncle Sam $1.5 billion in income tax, down 26% from last year, even though overall profit soared 30%...."
CEO Brian Moynihan was compensated $21.8 M in 2017 which included stock awards AND health insurance benefits which represented 250X the average employee. We can only image his 2018 compensation with the record profits mostly due to cuts in corporate tax rate.
He has cut 100K jobs over the past decade.
Per JD Powers, BOA scored lower than the average bank in 9 of 11 state regions.
Per AlterNet, 10 reasons BOA is the most hated bank in America
... hmmm Still banking with BOA?
Product or Service Mentioned: Bank Of America Credit Card.
Reason of review: Poor customer service.