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Absolutely do not use Bank of America for mortgages. They discriminate and make it impossible to get a loan no matter how qualified you are. They also over charge you for fees and refuse to refund you despite any mistakes that they make on their end.

Do not use Bank of America for mortgages or third party services like loan servicing of HELOC's. They will discriminate against you and are not to be trusted. Rene Finzi was my point of contact and he was not helpful at all.

René Finzi

Vice President, Enterprise Retail Sales Manager

NMLS ID# 996401

Bank of America Home Loans

1776 N Pine Island Rd #100,

Plantation, FL 33322

954 832-3033-Office

1-877-628-2818- E-Fax

Sent from my BlackBerry 10 smartphone on the Verizon Wireless 4G LTE network.

Reason of review: Poor customer service.

Monetary Loss: $800.

Preferred solution: Full refund.

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