Bank Of America Reviews and Complaints
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Customers don't like
- Customer service
- No resolution available
- Nobody to talk to for help
Customers like
- Online ability
- Courteous agents
- Previously reliable
Pissed Consumer Interviews ?
It is hard to comprehend that I have been seeking help from Bank of America for nearly FORTY FIVE (45) months now. They deserve the vote they got last year as one of the worst American Companies and they are STILL doing the same things along with flagrant, negligent misrepresentation as set forth in the Montana Supreme Court ruling last year in the "Morrow Case" and the epic settlement supposedly with the U. S. Department of Justice. They have a huge customer service department now renamed Enterprise Customer Care Resolution Team and they are terrible. They all make claim to be with the "office of the president and ceo" which could not be further from the truth. There is apparently a whole office of these inept people operating in Southern California. In the supposed epic settlement with the USDOJ supposedly $7 BILLION DOLLARS was supposed to best aside to help people like me with loans that originated with Countrywide (which B of A purchase back in 2009) and B of A. I am a 70 year old Vietnam Veteran and they treat me like dirt and lie and demand duplicate documents over and over again to different offices- they need to put all these people in jail in my humble opinion and the CFPB and Congress members are just as terrible and dysfunctional so don't expect any help- this is another example of why our wonderful country is headed in the wrong direction.
I received an email on October 11th indicating my MasterCard has been closed so I decided to call B of A and asked why well apparently someone from Wells Fargo Bank decided to pay my MasterCard with $200.00 I called B of A and informed them of this matter they...
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I used my BOA cc to rent a car July 2018 credit cards are supposed to be your insurance BOA only pays up to the deductible ONLY if all requirements are met I jumped through all their hoops and sent everything that was required to BOA exactly when the rental agency...
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I went to make a cash deposit at 7350 NE Cornell Rd, Hillsboro, OR 97124. I was told I could not make a cash deposit because I did not have an account with them. My son did and I had the account number, phone number, and address. My son lives in Chicago so I wanted to...
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The worst bank experience I've ever had, all you do is call this bank. you can't go into a branch because they know nothing and they tell you to call on the phone. You wait hours or days to get through. The website so complicated you can't navigate it yourself. You...
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Absolutely do not use Bank of America for mortgages. They discriminate and make it impossible to get a loan no matter how qualified you are. They also over charge you for fees and refuse to refund you despite any mistakes that they make on their end. Do not use Bank of...
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Opened a checking, debit and credit card with this bank, what a mistake. It took less than a year and I closed all accounts. Their customer service people are Amateurs, children answering the phone for their parents, what a DISASTER!! After time, which is an agenda all...
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I TINA LEE ARE HEARING PEOPLE AT THE SHELTER SAY WE NOTS HELPIND MS LEE TINA SHE NEEDS TO FIND HER OWN HOUSING . I DONTS LIVES WITH THESE PEOPLE WHO KEEPS SENDING YALL MESSAGES AND WITH DRAWING MONEY OUTS MY ACCOUNT . IM BEING STALKED BY PPOEPLE AT THE SHELTER . HOWS...
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I get paid monthly at the job I'm at. I get weekly expense checks. I work where there isn't any Bank of Americas. I mobile deposit my checks and it seems every couple weeks they hold a check. I call and they usually drop the hold. I have automatic payments set up and...
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Anonymous
Get a new bank.... Problem solved..... You're welcome....
Bank of America lost big money in the economic downturn and are now back to previous profitability. I am very unhappy with the closure of many local branches but even more unhappy that they have funelled their customers to remaining branches that are more like DMV...
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Similar to Bank Of America
Bill Pay used to have an E Bill section which listed all the bills to be paid be E Bill. Now they only show one credit card (theirs). My other credit card is paid by E Bill too, so why is that no longer showing on my account? It matters today because I want to increase...
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h.kitchener
Most banks label this function "bill pay" or similar. You have to go in and add the bill you want to pay and then each month it will show up. You should contact your bank and ...
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Avoid this bank