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I recently opened a new checking account with BofA due to my old bank closing a lot of its branches and only having one branch in my town which was way across town and only 2 atm's in the entire town. I figured with BofA having several locations in my town as well as...
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1.0
#1143129
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I am a senior citizen and a Bank of America customer for over 25 years, I have had my credit card in question for over 15 years without ever any issues as I maintain an 815 point credit score. This means nothing to the bank they cancelled my card without any notice,...
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2.5
I didn't like
  • Tried to contact many upper management by emails never responded
  • Customer service sucks
#1140177
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We have been with the bank for 25 years and somebody entered my last name as middle name. When the account verification was needed, the error was caught BUT even though it was not my fault, they froze our accounts and told us that we HAD to go to a local branch to get...
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Anonymous
Anonymous

When you go in to the branch, fire B of A and go to a local, community bank or better yet, a credit union. All of the monster mega banks are a bad deal.

1.0
I didn't like
  • Customer service
#1139970
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Bank of America holds

Bank Of America
#1140838
1.0
Details
Don’t use Bank Of America...they put a hold on locate checks for 10 days without explanation and notification. I have bills to pay and they don’t care!!!
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Bank Of America - Worst customer service

Bank Of America
#1139686
1.0
Details
I made my credit card payment 2 days early and they dont want to listen to my explanation and just wanna take my hard earned $25 for the stupedest explanation that I paid too early and it went to my previous month payment! I understand I made a mistake but BoA wont let it go! I never missed any payment before always paid on time! Worst customer service
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Bank Of America - Bad service

Bank Of America
#1133877
2017 They have you on hold forever and their customer service is so mean, and their bank cards are easy to *** i kno it happened to me and other people i know now i see why people talks about them and have switch banks.
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Bank Of America - Bad service not enough tellers

Bank Of America
#1124512
11/01/17 Came to open a new large business acct. after waiting in a chair for 45 minutes and watching one teller try to service a line of 20. I decided to go to another brand name bank
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Bank of America trying to charge me $10.00 fee to replace 2 worn out Debit cards. Taking my account to Wells Fargo. Adios BofA. They say it's not their fault the strips wear out. They told me Visa charges them to mail out the new cards. I told them maybe they need to...
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Anonymous
Anonymous

WF or any other monster mega bank will not be an improvement. Go to a small, community bank or better yet, a credit union.

1.0
#1137041
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I am very upset and disappointed about my experience with Bank of America. They should be named the worst bank. I have spoken to 3 customer service reps, 3 managers and my issue still has not been fixed. I deposited a TRUST FUND check into my account and they are...
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Anonymous
Anonymous

Fire this bank and move to a credit union or a small community bank.

1.0
I liked
  • Many locations
I didn't like
  • Incompetent and ineficient
  • Overall failure for a good long term customer
  • Bank policies
#1134437
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Boca Raton branch today 11/17/17 at 2000 Glades Rd. location. SIMPLE DEPOSIT of $180 cash to my daughter’s account. Associate approached me and rudely interrupted, asked if I was an account holder on my daughter’s account. Said no, just making deposit for her, she’s...
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Anonymous
Profiled

Bank of America PROFILES Black customers!! BEWARE and start recording your visits from your cell phone if you have to do business with them!!!!!

Anonymous
Profiled

THEY SUCK!!!!!!

1.0
#1133193
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Every time i go to Bank of America it’s never any tellers to accommodate the people in line. They have one teller working the inside and drive tru. Friday and Saturday is the busiest days only 2 tellers. I never can go there and get in and out. 1/2 hour in a bank to...
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1.6
#1132942
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Last month I got a call from Bank of America asking if a charge that came through on my new account was valid. I said yes, it was for my cable bill and to put it through. The next day I got a call from the cable company that it had been declined and to submit payment...
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2.3
#1131269
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Went in today to cash a $50.00 check from my mother's account (Bank of America) for which I am listed on as "payable on death". First they wanted my social security number to pull up her account. I refused to give it since the account was in her name and my social...
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1.0
#1131205
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I had a account for 19 years as a Irrevocable personal Trust account , they never said anything about disclosures, never disclosed that they could close a account at any time for any reason.....this is fraud, deceptive, my account was to last for over 100...
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Anonymous
Anonymous

Actually, you are very lucky to see the backside of this monster mega bank. Try a small, community bank. If you contact a lawyer for this doomed lawsuit, bring at least $10,...

1.0
I didn't like
  • Abusive and deceptive practices during signing deposit agreement
  • Presumption state citizens are high risk customers
  • Never disclosing all detrimental clauses on deposit agreement
#1129623
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