Bank Of America Reviews and Complaints
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Customers don't like
- Customer service
- No resolution available
- Nobody to talk to for help
Customers like
- Online ability
- Courteous agents
- Previously reliable
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Pissed Consumer Interviews ?
It is hard to comprehend that I have been seeking help from Bank of America for nearly FORTY FIVE (45) months now. They deserve the vote they got last year as one of the worst American Companies and they are STILL doing the same things along with flagrant, negligent misrepresentation as set forth in the Montana Supreme Court ruling last year in the "Morrow Case" and the epic settlement supposedly with the U. S. Department of Justice. They have a huge customer service department now renamed Enterprise Customer Care Resolution Team and they are terrible. They all make claim to be with the "office of the president and ceo" which could not be further from the truth. There is apparently a whole office of these inept people operating in Southern California. In the supposed epic settlement with the USDOJ supposedly $7 BILLION DOLLARS was supposed to best aside to help people like me with loans that originated with Countrywide (which B of A purchase back in 2009) and B of A. I am a 70 year old Vietnam Veteran and they treat me like dirt and lie and demand duplicate documents over and over again to different offices- they need to put all these people in jail in my humble opinion and the CFPB and Congress members are just as terrible and dysfunctional so don't expect any help- this is another example of why our wonderful country is headed in the wrong direction.
Bank of America (BOA): A Strategy of Unethical and Criminal Activities? From the BOA website: BOA- OUR STRATEGY: - WE MUST GROW AND WIN IN THE MARKET > “Bank of America: Corporate Rap Street” By Philip Mattera. Bank of America has become one of the main symbols of the...
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Poor BOA customer service-- do they really care? CNN reports "...America's second-largest bank hauled in $6.9 billion in profit during the first three months of 2018. That's the biggest quarterly profit in Bank of America's history, taking out the previous record set...
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new address to be recorded 4613,N.University Dr.,# 267, Coral Springs FL 32067
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Anonymous
You’re smart......oh soooo smart - why did you post that here on a consumer review website that has NOTHING to do with the companies being reviewed? Try calling BOA - I’m sure...
Product
I have tried to get my over payment back . I was told to call back on the 31. She stated it would be immediately refunded within 24 hours. On the 31 I called after two hours on hold. I was told they would issue me a check. After a week I call and it took me another two...
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Bank Of America in New York, New York - CHANGING BANKS!!
I CALLED DUE TO NETFLIX CHARGES OF 6 IN A ROW, B OF A NOTIFIED ME ASKED ME IF THEY WERE MINE, THEN STATED THEY WOULD PUT A BLOCK ON NETFLIX, 2 HOURS LATER I GET A NEW WITHDRAWL FROM NETFLIX, I CALLED BACK, JOSE, STATED THE PERSON I SPOKE WITH PREVIOUSLY DID NOT MAKE THE NOTATION NOR BLOCK THE NUMBER. SO HOW AM I SUPPOSED TO TRUST A BANK THAT WHEN THEY TELL ME THEY TOOK CARE OF THE SITUATION AND ACTUALLY FAILED!!! I WILL BE CHANGING BANKS!! THIS ISN'T THE FIRST TIME THIS HAS HAPPENED! NO MORE!!
I understand the bank needs to confirm identity when withdrawing money or cashing checks to protect us all. I was withdrawing money from my own checking account, did not have my ATM card but had my ID and all pertinent information for the cashier. Then she asked me if...
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Bank of America Corporate
Don't forget to pay our multiple cancellation fees.
Anonymous
Either you're rich and didn't need the money or a stubborn fool.. At the end of the day, your complaint is lame and no one cares.
Product
Complaint Bank of America January 2, 2019 Approximately 10:45 Forney Branch I came to the Forney Branch to cash a check wrote on your bank for $100.00 by my mother. (It was to buy groceries for my mother) You have her signature on file, the money was in her account and...
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In the spring of 2018 I was surprised to find that very close to $2,000.00 was drained from my checking account by unknow source(s). I immediately contacted BoA the reimbursed me the stolen funds, launched an investigation, and then in the fall of 2018 reversed nearly...
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Bank Of America - Fu beeatch
I closed my account with BOA because I was moving to California. for the nest ten years my credit was sooooo bad and I wasn't savvy as to credit bureaus functions. regardless, boa reported me dead and buried to Equifax. for 10 years I had a credit score of ZERO and never new until a cable tv company refused me cable and I hired an accountant to figure out wtf. now I am told theyre only responsible for the last 3 months and the other 9 years and 9 months are just lost in space. thank you bank of America(great again) for destroying my life.
Similar to Bank Of America
Bank Of America in Kingston, New York - Credit card
Disputed charges on my card, called dispute dept and was told all charges have been dropped. three weeks later i received three different letters in mail post marked 12-26-18 12-27-18 12-28-18. The letters basically said I had till 12-27-18 to respond in writing to continue to dispute charges. The letters were post marked in Reading Pa and I live in Michigan. Know im being told sorry about your luck and u are stuck paying the bill. Better than three hours on phone and guess what still waiting for some one to answer. As usual the big corporate companies don't care about a customer who has been with them for eighteen years.
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BOA can provide $1 Million to the Trump Inauguration Committee, a multi-billionaire but yet needs to "nickel and dime" their customers with a strategy of chasing every possibl...
From the BOA website: "... Our Values We deliver for clients, communities and shareholders..." There is no mention of customer service or care as one of their values.... so do...