Bank Of America Reviews and Complaints
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Customers don't like
- Customer service
- No resolution available
- Nobody to talk to for help
Customers like
- Online ability
- Courteous agents
- Previously reliable
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Pissed Consumer Interviews ?
It is hard to comprehend that I have been seeking help from Bank of America for nearly FORTY FIVE (45) months now. They deserve the vote they got last year as one of the worst American Companies and they are STILL doing the same things along with flagrant, negligent misrepresentation as set forth in the Montana Supreme Court ruling last year in the "Morrow Case" and the epic settlement supposedly with the U. S. Department of Justice. They have a huge customer service department now renamed Enterprise Customer Care Resolution Team and they are terrible. They all make claim to be with the "office of the president and ceo" which could not be further from the truth. There is apparently a whole office of these inept people operating in Southern California. In the supposed epic settlement with the USDOJ supposedly $7 BILLION DOLLARS was supposed to best aside to help people like me with loans that originated with Countrywide (which B of A purchase back in 2009) and B of A. I am a 70 year old Vietnam Veteran and they treat me like dirt and lie and demand duplicate documents over and over again to different offices- they need to put all these people in jail in my humble opinion and the CFPB and Congress members are just as terrible and dysfunctional so don't expect any help- this is another example of why our wonderful country is headed in the wrong direction.
Bank Of America - Avoid This Bank
Customer service at this bank is horrible, I am surprised on how this bank even stays in business. Branch manager, staff and phone support have no clue. No one was able to resolve my problem. It is easier to just avoid BA and just deal with another bank like Chase or even avoid the banks and go to a credit union if you want better customer service. I will never bank with Bank of America again.
Product
I didn't like
- Management
- Online
- Call center
Wen't online to open a savings account, denied. Went into the branch and also denied. They said to call the number im the email they sent you. The Risk Identification Support Center Customer Service at 877.240.6886, opt. 2, and gave the lady my SSN and she told me the...
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Bank Of America in Tulsa, Oklahoma - Mortgage fraud
Because if the Obama bank bail out. BOA began fraudulent changing mortgage contracts. A lot of good people lost their homes. To cover their tails they dumped records. Why are they still being allowed to continue fraudulent activity? This is lawlessness and robbery at it's finest
UPDATE from yesterday's post: Bad to worse. I rarely swear but this bank is pulling it out of me like a dentist after molars. Finally a card does present itself. It's a debit card but I have plenty in my account so I don't care. I am still waiting on my AMX and MC. I...
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Anonymous
As a well schooled critic my expectations are high and I must say I feel duped by you. Your review is at best the work of a 3rd grader and at worst the work of a crackwhore. T...
Donald Smith To: brian.t.moynihan@bankofamerica.com Feb 23 at 8:38 PM This is Dr. Smith. I've been in touch either in person or by phone nine times in six weeks. Every other week my cards do not work (I make $120,00 a year), every other day I cannot get on online...
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Anonymous
Someone who earns “$120,00” a year really can’t afford a credit card, that’s poverty regardless of where you live in the country, must not be a good doctor and clearly BOA und...
Product
I liked
- Everyone should switch to webster it has only one less branch
Bank Of America - Scam artist
My account was randomly placed on hold and im not being given the reason. The supervisors are rude and didnt try to help figure the situation out any. Im a single father and you decide to just hold my money when you please. I donot recommmend Any MONEY NETWORK SERVICES
Product
They don’t need to buy guns to destroy you and kill your soul, they are so corrupt our justice system can’t even enforce court orders to the millions of people that lost the only security they thought they had. The American people need to require companies guilty of...
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Anonymous
Guess you should have paid your mortage, at least that was an option for you - but I guess you had another solution, well hows that working out for you now, standing at the cu...
Product
the system does not remember my password, even this evening attempting to get in to my account, my pass word was not recognized so it prompted me to create another, so I put in my last known password and the system tells me that I can not used the last 5 used...
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Anonymous
Your run on sentence on its own is enough to show you're too stupid to have a bank account that requires some thinking. Sounds like you're too dumb to remember your password a...
Product
I didn't like
- Makes you pay for unauthorized charges
Bank Of America - Closed account no reason given lost my rewars
Got an email saying my account was closed it had a 0 balance and never a late payment could give no reason and lost my rewards i earned,lousy bank
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Anonymous
1) stop drunk posting 2) contact the correct bank
Select Reason
C'mon, anyone quoting the FDCPA knows exactly why they were denied a bank account. Calling the magical manager won't do anything for you. The computer already said no. Harangu...