Bank Of America Reviews

Show reviews that mention
bank account money customer customer service service credit card credit card boa
Filter review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Obvious fraudulent transactions not refunded

Explore video interviews
Update by user Feb 09, 2021

They sent a letter stating that a thorough review of my case has been done and concluded that no posting error has occurred on my account.

Original review posted by user Feb 08, 2021
I was a victim of fraudulent transactions mounting $451 on my company debit card. I filed a complaint with the bank right when I noticed 21 purchases made on amazon on the same day, all between $15 and $30. What made it obvious to notice it was fraudulent is the fact that I never used my company debit card for any purchase whatsoever in the course of 2 years. I stated this fact multiple times on the phone, then personally with my account manager then in a letter she asked me to send to Fraud Department. After 4 months they came back saying they reached a conclusion that "no posting error has occurred on my account", meaning they found out all 21 purchases were considered legit. Now I find myself with no one to complain as the bank sent me a letter saying that the case is closed and that I will no longer be able to address it with them again, which is beyond frustrating.
View full review
Featured
ID
#2412338 Review #2412338 is a subjective opinion of poster.
Location
Miami, Florida
Product
Bank Of America Account
Pros
  • Convienent locations
  • Never had any issue until now
Cons
  • Customer service
Loss
$451
Preferred solution
Full refund
Most helpful review
New Reviewer
Bank of America Levy Release office numbers because BofA will never give them to you! : East Coast - 315 734-**** option 2 West Coast 213 580-**** Had a levy placed on my account on something I was already making payments on, the company realized the error and...
View full review
View full review
25 comments
#1545030

Bank of America do inside stealing and create BOGUS charges. You can't get help or assistance from the incompetent people working for them, from the bottom to the top. Just plain dumb *** idiot's.

View more comments
ID
#301365 Review #301365 is a subjective opinion of poster.
Location
Carson, California
Product
Bank Of America Checking Account

Disconnected

After waiting on n hold far too long, I finally made contact with a real person, after giving the same information to several other people before her. She asked me 2 questions and we were disconnected! Generally I have a lot of patience, but this is not ok. Your associates need new equipment, so they can hear your customers.
View full review
ID
#2994115 Review #2994115 is a subjective opinion of poster.
New Reviewer

785871****

One of your customers has passed away. I need information on his card. If he owes money, or he has a refundable balance on his prepaid master card . Please respond with a LIVE PERSON. Thank you.
View full review
ID
#2993978 Review #2993978 is a subjective opinion of poster.
Cons
  • No live customer service associates
Preferred solution
Information from a live person.
New Reviewer

All area banks closing

I live in Hazlet N.J. My bank Ive been with for over 20 yrs has closed on Highway 36 n Union Ave. The only bank left for inside service was the Hazlet bank on highway 35 now that has been closed for reasons I dont know. What are we supposed to do with no bank availability in our area? I bank online but sometimes you need to go inside for cash deposits because the atm does not work well for cash deposits the bills have to be perfect or it keeps coming out at you and does not accept the bills. I need to know what Bank of America is going to do about opening banks in our area.
View full review
ID
#2993421 Review #2993421 is a subjective opinion of poster.
Location
Hazlet, New Jersey
Pros
  • Convenience
Cons
  • No indoor availability
Preferred solution
Let the company propose a solution

I need to send a wire

Takes three days to make an appointment to send money All banks are closed in my area Lady on phone was very nice Like
View full review
ID
#2991134 Review #2991134 is a subjective opinion of poster.
Location
Kirkland, Washington

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Close account

Please close my account 00288041**** and 00288040****. Send me a check asap to Sidney Copilow 7308 N Tyler ave. Portland Oregon 97203
View full review
ID
#2988652 Review #2988652 is a subjective opinion of poster.
Preferred solution
close my 2 accounts and send me a check

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Problem with account, I spent 3 hrs on the phone today to get through to anyone who could handle the problem. They transfer the call and the call drops. On my 4th attempt I was on with customer service awaiting a supervisor, I asked the woman to make sure she stayed...
View full review
View full review
ID
#2987683 Review #2987683 is a subjective opinion of poster.
Cons
  • Customer service
  • Too many to mention
Preferred solution
I want to speak to someone!!!!!!!!!!!!!!!!!
New Reviewer

Credit score

Know my credit score - I tried doing this with online through the app but it seemed that I am not approved for FICO
View full review
ID
#2987596 Review #2987596 is a subjective opinion of poster.
Location
Irvine, California

Overdraft because there’s no place to deposit funds

Theres no place to deposit funds in my area so a money order was sent to only mail listed was Florida . I live in California, Eureka I sent the money order and paid 10.00 for delivery to get it deposited on time but wasnt posted for 10 days therefore a overdraft happened doesnt seem fair that theres no place here to deposit
View full review
ID
#2984874 Review #2984874 is a subjective opinion of poster.
Location
Eureka, California
New Reviewer

Scams

I received a email asking do I wanna make quick easy 5,000 dollars by flipping it. All I had to do was opening a new bank account and deposit the check in atm. And wait til it clears. When I deposit the check it said I had to wait 5 business days til it. So 5 days came and I couldnt get the money. Because it was a bad check. I really didnt know what I was doing or thinking the person came outta the message about making quick easy money so I went for it. Was thinking it was some scammers. And all because of that one mess up I did with out thinking I cant have a bank account. Im just trying see is there some way to resolve this please.
View full review
ID
#2983547 Review #2983547 is a subjective opinion of poster.
Location
Brunswick, Georgia
Preferred solution
Let the company propose a solution
New Reviewer

Talk to someone

My truck has been repoed and I need to get my stuff out of it so I need to know where the truck is im not happy I have been paying for the truck
View full review
ID
#2982271 Review #2982271 is a subjective opinion of poster.
Location
Syracuse, New York

Old balance

Trying to get some information about an old account of mine that was somehow hacked that left me owing a $1000.00 balance, so please contact me.
View full review
ID
#2973319 Review #2973319 is a subjective opinion of poster.
Location
De Kalb, Mississippi
New Reviewer

HSA. Did not satisfy customer.

I did not receive any information about the HSA. I am no longer an employee of Georgia Pacific and would like to know what the balance is on my account. Also how I can deposit monies.
View full review
ID
#2964938 Review #2964938 is a subjective opinion of poster.
Location
Sanford, Florida
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Verfily check funs

I want to verify the check and funds are available in the account before I go and try to cash the check
View full review
ID
#2964539 Review #2964539 is a subjective opinion of poster.
Location
Orlando, Florida

Commercial Partnership

Dear Sirs, good morning. Through this email, I introduce you Swiss Money Corp, a Swiss financial intermediary, in the market since 2009. The purpose of this contact is to expand and strengthen our presence in foreign markets through new alliances with the certainty that they will always be beneficial to both parties. Analyzing the foreign communities residing in Switzerland, we can see that the Turkish community is one of those with great representation and distribution throughout the country, being an excellent market option in the scope of international monetary transfers. Therefore, I would like you to send me the contact of the person responsable for the comercial departament in your bank so that I could send you our presentation for further analysis. We appreciate the time you have given us, Camilla Laport
View full review
ID
#2963165 Review #2963165 is a subjective opinion of poster.
Location
Oeiras, Lisbon
New Reviewer

Returned payment

Hi I'm needing to speak with someone. I don't have an account myself but I received 2 payments from a man who I usually do housekeeping for. He usually pays me in cash but this last time he didn't so I'm worried because he paid me in a check and I received a letter stating I had to pay that money back I don't understand. Please help

User's recommendation: Call me.

View full review
ID
#2957092 Review #2957092 is a subjective opinion of poster.
Preferred solution
Help on a check that was paid to me

Brands Related to Bank Of America

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article