bank account money customer customer service service credit credit card card boa
1.0
Details
I got a letter on May 6th saying "your accounts listed above will be restricted from use in 50 days and permanently closed 60 days from the date of this notice" Initially I thought this was a scam or a hoax because my wife and I have had an active checking account with...
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8 comments
Smiley
#1729515

Just for you folks out there, (if any of you are interested), they did close out my account with no further communication. They just cut me right off.

And to add insult to injury there was still a positive balance which they withdrew and secreted away somewhere. When I phoned them up and asked what happened to that, they would not talk to me because the account no longer existed!! I had knowingly left that money in there to pay off what I owed on my BOA Merchant Account, so when the latter tried to pull the balance that I owed, it got thrown back and I got an email saying "we have been unable to bill for your merchant services". I replied saying "not my fault people, ask your BOA colleagues where my balance is, because I can't locate it - maybe you can?

If you can find it, you can take what I owe you". Needless to say no reply to this, except for a further demand on 1st August. Yesterday I spent one and a half hours on the phone trying to settle this, and got pretty much nowhere, because after talking to 3 different departments they tried to re-direct me to collections, but they had closed for the day! And BTW, they tell me that they have snail mailed me a check for the balance I had left!

In the meantime I opened new accounts with Wells Fargo - needless to say after all their bad press lately they welcomed me with open arms, and so far I have to say compared to BOA it's like chalk and cheese.

BUT NEVER TRUST A BANK. That is the statutory lesson I have learned from this experience!

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Featured
Review
#1533753 Review #1533753 is a subjective opinion of poster.
Product
Bank Of America Account
Cons
  • Them treating me like dirt
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Most helpful review
Bank of America Levy Release office numbers because BofA will never give them to you! : East Coast - 315 734-8300 option 2 West Coast 213 580-0702 Had a levy placed on my account on something I was already making payments on, the company realized the error and...
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24 comments
Anonymous
#1545030

Bank of America do inside stealing and create BOGUS charges. You can't get help or assistance from the incompetent people working for them, from the bottom to the top. Just plain dumb *** idiot's.

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Review
#301365 Review #301365 is a subjective opinion of poster.
Product
Bank Of America Checking Account

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GIVE ME MY *** MONEY TODAY | Bank Of America review

YOU *** CLOSED MY ACCOUNT BECAUSE IT WAS HACKED AND NOW ALL THREE OF MY ACCOUUNTS ARE NEG 888888888 and its a three day weekend you have 300 of my MONEY IN THERE AND ARE TREATING ME LIKE I DID SOMETHING WRONG WTF
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Review
#1766929 Review #1766929 is a subjective opinion of poster.

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DO NOT USE THIS BANK | Bank Of America review from Allentown, Pennsylvania

1.0
Details
well i logged into my bank and all three of my accounts were in the red in the amounts of -$888,595.67 after nearly fainting i called was on hold for over an hour with three diff rude people finally told my account was hacked frozen closed and i would NOT be able to opena new one AND i have MONEY in there that i cant access? what kind of *** is this? i get hacked and they treat me like i did SOMETHING WRONG? its a three day weekend i need food for my kids i cant even believe this is happening
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Review
#1765028 Review #1765028 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Cons
  • Bad customer service
  • Deceive on their credit cards and steal your money
  • Fine print
Reason of review
FRAUD NOT HELPING
Loss
$301
Preferred solution
Full refund
Tags
  • Bad Banking Practices

Go some where else | Bank Of America review

1.0
Details
These Punjab twins at the bank of america office down .. Made it there duty to refuse to allow. Me to with draw funds I needed to pay my rent . after I've been victimized in down portland getting off by the line. And can't afford to do any thing.. So now I owe $150 on a late fee for rent its terrible. Then they gave me dirty looks as I exited... Staring me down he kept mentioning his wife. He made my day even worst..
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1 comment
Anonymous
#1812172

No one cares.....

Review
#1764742 Review #1764742 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Price reduction
Tags
  • Bank Of America Greedy
1.4
Details
Bank of America took a $35 overdraft fee when the account was not in overdraft. The (auto insurance) payment was sent in and not visible as being processed as of the close of business on a Wednesday. My weekly paycheck was direct deposited at 4 AM on Thursday, prior to...
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1 comment
Anonymous
#1809437

So, you "floated" a check as if this is prior to Check 21 and 2004 and your check would post before a payment. Listen, this is your fault for spending money you didn't have in your account.

Common sense says DO NOT write a check or swipe a card until your deposits have posted. Had you managed your checkbook like an adult and did simple math, you wouldn't have mailed that check and hope for the best. No one gets a commission but fools like you help to keep the fees down for the rest of us with some kind of sense. Banking101.

Since Moses wore shorts, payments will ALWAYS post before deposits. Next time, don't be a fool and spend the money until you have it in your account and learn how to budget so you can actually pay on your due dates.

Don't have extra money, cut off whatever it is that allows you to post this banal and lame drivel. OK loser, say it...."You must work for them."

Review
#1764132 Review #1764132 is a subjective opinion of poster.
Product
Bank Of America Checking Account

Go somewhere else ! | Bank Of America review

1.0
Details
Closed my account and wont tell me why ? Its always 7-10 day youll have your money I been waiting since beginning of December2019?
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1 comment
Anonymous
#1801215

Lame..........

Review
#1754108 Review #1754108 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Pros
  • See your organization shut down
Cons
  • Everything takes 7-10 days
Reason of review
Poor customer service
Preferred solution
Full refund

I have been screwing with this since the beginning of !2/2019 | Bank Of America review

I open an account recently in November/2019 in murrieta California.Then one day in December I found my account had been closed by the bank and no reason was given even when asked. My account had around six to seven hundred dollars in it. I spoke back east I assume but was told it hadn’t been 7-10 days yet and I would get it then . I didn’t and i went to local branch and they said call them so I did , said 7-to10 days again. I wrote to customer service and they were nice, but said they had a wrong address, the only address they should have had was my correct one. They said 7-10 days again. Quite frankly I have become not a happy ex-customer 0f your bank. All I want is my money, it seems every Body gives me lip service and a shrug but I never get my money! I promise you I will after 7-10 days ,and if I haven’t received my funds , I will be contacting the California Department of Consumer Affairs. It’s not a lot of money but to me it is being semi-retired.
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Review
#1754807 Review #1754807 is a subjective opinion of poster.

Dont use | Bank Of America review from Seymour, Connecticut

1.0
Details
put a 12 day hold on a payroll check for no reason that was deposited at the same branch ive been using for months from the same employer. just seems they do what they want for no reason
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Review
#1746672 Review #1746672 is a subjective opinion of poster.

Go somewhere else | Bank Of America review from Phoenix, Arizona

1.0
Details
2 tellers in CA gave out 6,600 dollars to someone with a false ID. Now the fraud dept says we must wait 60-90 days for refund for them to investigate to make sure it wasn't us! We live in AZ!
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Review
#1736485 Review #1736485 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Cons
  • Theives
Reason of review
stealing money from our account!
Loss
$7
Preferred solution
Full refund

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Verified Buyer

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1.0
Details
They holding my postal money order - Bank Of America review
I deposited a usps money order on 12/13 they are holding it until 12/24 @ 9:00AM.
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5 comments
Anonymous
#1792917

Yeah and your point is what? YOU agreed to this when you joined the bank.

It happening all the time to a lot of people. Please tell me you read the terms before you decided to engage in grown-up business. You didn't did you?

Yeah.... OK...say it...."You must work for them."

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Review
#1735020 Review #1735020 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Cons
  • Are not help at all
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Full refund
Tags
  • Bad Banking Practices

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Stay away, holding my money order deposit. | Bank Of America review from Pittsburgh, Pennsylvania

1.0
Details
Stay away, holding my money order deposit. - Bank Of America review
On December 13th I went into the branch made a deposit through the machine. The branch has no human beings. My money order is a usps money order for $1,000. I noticed on my deposit receipt that my money will not be available until December 24th. This is the 2nd time within the last 3 months they have held my deposit. I have banked with them almost 10 years and I never had this problem before. Bank elsewhere.
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Review
#1733768 Review #1733768 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Pros
  • Screw you without the risk of pregnancy
Cons
  • Long deposit holds
  • 12 dollar monthly fee
Reason of review
Poor customer service
Loss
$1
Preferred solution
Full refund
Tags
  • lack of employees
  • Hold On Check Deposit
  • Rip Off
  • Bad Banking Practices
  • Hold On Money Order Deposits