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Pissed Consumer Interviews ?
It is hard to comprehend that I have been seeking help from Bank of America for nearly FORTY FIVE (45) months now. They deserve the vote they got last year as one of the worst American Companies and they are STILL doing the same things along with flagrant, negligent misrepresentation as set forth in the Montana Supreme Court ruling last year in the "Morrow Case" and the epic settlement supposedly with the U. S. Department of Justice. They have a huge customer service department now renamed Enterprise Customer Care Resolution Team and they are terrible. They all make claim to be with the "office of the president and ceo" which could not be further from the truth. There is apparently a whole office of these inept people operating in Southern California. In the supposed epic settlement with the USDOJ supposedly $7 BILLION DOLLARS was supposed to best aside to help people like me with loans that originated with Countrywide (which B of A purchase back in 2009) and B of A. I am a 70 year old Vietnam Veteran and they treat me like dirt and lie and demand duplicate documents over and over again to different offices- they need to put all these people in jail in my humble opinion and the CFPB and Congress members are just as terrible and dysfunctional so don't expect any help- this is another example of why our wonderful country is headed in the wrong direction.
Bank of America Levy Release office numbers because BofA will never give them to you! : East Coast - 315 734-8300 option 2 West Coast 213 580-0702 Had a levy placed on my account on something I was already making payments on, the company realized the error and...Read more
I have had two very difficult years after Harvey nearly destroyed my Real Estate business in Houston. I am a widow so I have no one else to fall back on when things go south with my business. I also have a 29-year-old son that has an undisclosed health issue that is...Read more
I didn't like
- Credit card service department
- Poor service care
- Nobody to talk to for help
I'v try to get it all kinds of ways even by contact Bank of America, National consumer center and all, I did over 100 serveys just to get there as well buy with my bank card, still.. No reward! I need to be paid for my time!Read more
I got a letter on May 6th saying "your accounts listed above will be restricted from use in 50 days and permanently closed 60 days from the date of this notice" Initially I thought this was a scam or a hoax because my wife and I have had an active checking account with...Read more
I didn't like
- Them treating me like dirt
paid wrong account on April 4th and would not have been involved in that 15 different people told me I'd have my money in 3 days 10 days a day and a half 3 days 10 days finally told me they were going to keep my $400Read more
I have to go to Bank of America as a favor for a friend of mine. I make deposits into her account so I have to go inside the bank and make the line for the teller. Well, the branch on N.W. 97 Ave. and 41 St., Doral, Florida closed their Drive-thru windows so I go after...Read more
I didn't like
- Not enough tellers inside bank
Bank Of America - The dead are buried
Waiting for the estate to answer. My father deceased 7/2018 mom 09/2018 the only living Heir is me. They want court order papers that I am the heir. Hello they only had one child as stated on the affidavit Yes let's bring back the dead to Verify who I am.
Bank Of America - Put Citibank check on hold for 12 days
We deposited a Citibank check at a BoA ATM for $3000 on May 2 and noticed that they were holding the check until May 14th. We called to find out why since in about 25+ years of being with BoA that had not happened. We were told that they weren't sure if the check would clear. Really, a check from Citibank? We have a photocopy of the ATM deposit slip with a photo of the check. At this point I am checking out other banks that might provide better service and better customer support.
A few years ago I called to see if my credit card interest rate could be lowered, I had a car loan and a credit card through them never late and the person on the phone was horribly rude and condescending. I applied elsewhere for a credit card and refinanced my car...Read more
I deposited my disabled children’s government issued SSI checks into my account and received a deposit slip showing the funds would be available the next day. I checked the bank app and it showed the funds were available to cover items and checks posting the next day....Read more
I used to have a great account a lot of money with BOA and they treated me better than any bank i've ever dealt with, Never denied any of requests whenever i needed their help. I had an accident March, 2017 and i've emailed them letting them i may not be able to pay my...Read more
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