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Pissed Consumer Interviews ?

It is hard to comprehend that I have been seeking help from Bank of America for nearly FORTY FIVE (45) months now. They deserve the vote they got last year as one of the worst American Companies and they are STILL doing the same things along with flagrant, negligent misrepresentation as set forth in the Montana Supreme Court ruling last year in the "Morrow Case" and the epic settlement supposedly with the U. S. Department of Justice. They have a huge customer service department now renamed Enterprise Customer Care Resolution Team and they are terrible. They all make claim to be with the "office of the president and ceo" which could not be further from the truth. There is apparently a whole office of these inept people operating in Southern California. In the supposed epic settlement with the USDOJ supposedly $7 BILLION DOLLARS was supposed to best aside to help people like me with loans that originated with Countrywide (which B of A purchase back in 2009) and B of A. I am a 70 year old Vietnam Veteran and they treat me like dirt and lie and demand duplicate documents over and over again to different offices- they need to put all these people in jail in my humble opinion and the CFPB and Congress members are just as terrible and dysfunctional so don't expect any help- this is another example of why our wonderful country is headed in the wrong direction.
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Bank Of America - Holding debits to incur overdraft fees

Bank held a deposit so two of debits would occur overdraft fees.
1.0
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Additional Fees
Billing Practices
Customer service
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Diversity of Products or Services
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Value for money
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#1404507
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I had some accounts with Bank Of America, I would never do business with this company ever again, you will see all the bad reviews. I had six accounts all in good standing, I payed on time every month and they closed all of them. I have never had that problem with any...
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1.0
I didn't like
  • Way they do business
#1403525
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Bank Of America - Mad customer

In 2008 I noticed they boa. Was taking money out of my account every month. But it would only let you go back four months. They recredited the money. And switch me to all access checking no fee.. well I caught them doing it again.. I think I will withdraw my money.. been with them for 24 years.
2.5
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Value for money
Website
#1401769
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My daughter has gotten her Bank of America Credit Card hacked 5 times,that's 5 different cards hacked by the same shop in N.Y which she has never been to. Bank of America just sent her card number 5 and 2 weeks later it was hacked I have called NYPD they said go back...
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Anonymous
whisperbutterfly

my internet security system is fine its the banks security system that's poor and needs a 100 % over haul. I have the same security system same internet same bank mine wasn't ...

Anonymous
Anonymous

If your daughter has been hacked 5 different times it's probably not the bank and something she's doing. No one gets hacked 5 times unless they're unlucky enough to be skimmed...

1.8
I didn't like
  • Poor service
#1400791
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Bank Of America - Fraudulent information
she deserves contact with Mrs. Justin McDonald representing Bank of America Financial Services Phone +1265687677 at HQ Charlotte, NC honesty and truthfulness of the content of the information provided and their compliance. The information provided by Mrs. Justin...
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#1399330
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I have been a customer of bank of america for over a year now and seems like every deposit I make gets a hold placed on it for 10 days. I lost a contract because of it and am a contractor and when i deposit customers checks for supplies and am supposed to start a job...
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Anonymous
Anonymous

Ask your customers to pay with cashiers checks... Problem solved....You're welcome... So, how many bad checks have you accepted from your customers? Are these large checks? Yo...

#1399063
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Bank Of America - Mistake of the bank

Every month I’ve consistently met the requirement I have more than the balance required and I was still charged a maintenance fee? That’s unacceptable
1.5
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
#1398599
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Bank Of America - Transfer of loan for home mortgage

I Had recently ask for Mortgage assistance from B of America , after mailing the proper documents required as was the way B of A told me was there way to begin any financial help. after I did this i received getting emai;s phone calls from home loans companys , debt collectors asking to refinance , to fraud attempts to tell me I was in the process losing my home , everyday 10 or more a day . Now with being transfered to Rushmore loan management as nothing more after resurveying the company i can understand ..
#1398654
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I have been a B of A Customer now 34 years , they sent me a letter in the mail on 8/20/2018 .The purpose to inform me my mortgage payment and interest rate may change , as i read the content of how much of a change I almost felt as if I was going to have a heart attack...
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1.0
#1396823
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Have had nothing but nightmares with deposits with BOA . Everything started out well for the first 7 months with BOA . Now for the past 6 weeks every check I deposit is being placed on hold for 5 to 10 days. There has never been a check or Deposit returned and no...
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#1395123
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