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Bank Of America - Failure to protect my money from fraud
Bank Of America - Failure to protect my money from fraud

Update by user Aug 21

Bank of America found the mistake the Fraud Department was making. BoA has already issued a full refund that I have been waiting on since May 2019.

Original review posted by user Aug 19

See pictures attached If anyone wants more details Call 610-721-6711
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1 comment
Anonymous
#1736373

This issue is now resolved Bank of America found the error the Fraud department was making. My refund has already been completed. Thank you Jason V

Review
#1628102 Review #1628102 is a subjective opinion of poster.
Pros
  • Multiple locations
Cons
  • No fraud protection
Reason of review
Account fraud
Loss
$800
Preferred solution
Full refund
Tags
  • hard earned money
  • Change Bank
  • Claim Disputes
  • Dispute Resolution
Featured
1.0
Details
I got a letter on May 6th saying "your accounts listed above will be restricted from use in 50 days and permanently closed 60 days from the date of this notice" Initially I thought this was a scam or a hoax because my wife and I have had an active checking account with...
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8 comments
DeterminedMeerkat575
#1729515

Just for you folks out there, (if any of you are interested), they did close out my account with no further communication. They just cut me right off.

And to add insult to injury there was still a positive balance which they withdrew and secreted away somewhere. When I phoned them up and asked what happened to that, they would not talk to me because the account no longer existed!! I had knowingly left that money in there to pay off what I owed on my BOA Merchant Account, so when the latter tried to pull the balance that I owed, it got thrown back and I got an email saying "we have been unable to bill for your merchant services". I replied saying "not my fault people, ask your BOA colleagues where my balance is, because I can't locate it - maybe you can?

If you can find it, you can take what I owe you". Needless to say no reply to this, except for a further demand on 1st August. Yesterday I spent one and a half hours on the phone trying to settle this, and got pretty much nowhere, because after talking to 3 different departments they tried to re-direct me to collections, but they had closed for the day! And BTW, they tell me that they have snail mailed me a check for the balance I had left!

In the meantime I opened new accounts with Wells Fargo - needless to say after all their bad press lately they welcomed me with open arms, and so far I have to say compared to BOA it's like chalk and cheese.

BUT NEVER TRUST A BANK. That is the statutory lesson I have learned from this experience!

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Review
#1533753 Review #1533753 is a subjective opinion of poster.
Cons
  • Them treating me like dirt
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Bank Of America in City Of Industry, California - To difficult for me to read and answer questions to mail it back

Bank Of America - To difficult for me to read and answer questions to mail it back
April 19, 2019 I recieve a letter that i read on the first page and 2nd page that they give me some questions to answer mark it down. But those questions i read dont even know how to read and understanding fill out the application form and go mail it back
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Review
#1518843 Review #1518843 is a subjective opinion of poster.
1.0
Details
Bank Of America - Blacklisted for LIFE!!!

Update by user Mar 19

Called Bank of Anti America today and they said the reason i'm blacklisted is because the current account I still have open has had a 0 balance since 9/17, so they can't close this account but they won't let me open any other accounts. That's why Bank of Italy changed...

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4 comments
Anonymous
#1662470

C'mon, anyone quoting the FDCPA knows exactly why they were denied a bank account. Calling the magical manager won't do anything for you.

The computer already said no. Haranguing the poor person on the other end of the phone isn't fair to them or people waiting on hold. Assuming they don't send you a letter, your best bet is to go to Chex Systems and pull your report. After that, pull your credit report.

It should be free since you were denied. Examine it for mistakes if any and correct them

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Review
#1495236 Review #1495236 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
Bank Of America - Dissatisfied long time Customer.
Bank Of America - Dissatisfied long time Customer.
Dissatisfied long time Customer. 12-3-2018 We placed a first-time claim with BOA claim #88931390 about an item we had purchased a few months ago. At first, they were great they reimbursed our account. Then after a few weeks, they wanted more info on the item so we sent...
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1 comment
Anonymous
#1632267

QUOTE : "Dissatisfied long time Customer" ... what is wrong with this statement ?

Why stick around so long ?

I don't understand. Sounds like an oxymoron.

Review
#1414017 Review #1414017 is a subjective opinion of poster.
Cons
  • Outcome of the claim
Reason of review
Poor customer service
Loss
$204
Preferred solution
Full refund
Tags
  • Claim
  • Scam
  • Bad Customer Service
Resolved
Bank Of America - Horrible "refinanced loan was purged we need to research" I can't close now

Update by user Nov 07, 2018

BofA came through with the Letters of Satisfaction. Although it was after the closing they did follow through.

Original review posted by user Oct 31, 2018

Trying to close a cash deal on my home but old mortgage from B of A and refinanced by B of A is not showing in county records, they never recorded it...they...
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1 comment
Anonymous
#1595543

I know,BOA claimed I was behind and refused to take my payments,then claimed I was about to be foreclosure unless I paid for a tittle search (?) as well as other bs demands.so with a certified BOA cashiers check I paid all that I was told I needed to and resumed making payments,in cash,in person,at local bank and little more than a year later I paid last 3 payments early.They didn’t want to take the payment,due to the fact that they wanted for me to call ahead for a “payoff”statement (?)!whatever!...So a few days go by and I get a call from BOA about past due payments,just as I recived a statement in the mail Showing that I had made the payoff and another came reflecting zero payments?Then 2 FedEx a day along with collections calls and more conflicting statements.When I finally spoke to a person who confirmed that “yes” they had recorded of reciving my payoff but didn’t apply it to the payoff of my mortgage and wouldn’t be applying the payments to the loan!Well after going around-n-round about it with them I finally just said,”well fine then you have to give my money back to me then,you get to just hold my money!”To which I was told “No they would not be giving any money back!”Needless to say that was not the end of the ordeal,However I did keep my home and it only took BOA more than 2 YEARS to get my secure warranty deed to me even if the law in my state only gives the bank 60 days to provide the home owner with the clear deed!After checking all activities on my deed on file with my county’s courthouse there was no record of any foreclosures filed on behalf of The Bank Of America!Dont take any *** from the BULLYS!Fight them,if you have any doubts about what they tell you go to your county’s courthouse and check.

Review
#1392021 Review #1392021 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$270000
Preferred solution
get me proof of satisfied loan in 2007
2.5
Details
I have 3 platinum business acts. W/ Bank of America & have been with them for 13 years. After a horrible encounter with a racist financial manager (which I have recorded) rather than release the video of this manager admitting that what she was telling me was illegal....
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2 comments
Anonymous
#1502186

just like domination becomes overcrowding, people need space. Not positions

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Review
#1263059 Review #1263059 is a subjective opinion of poster.
Reason of review
Poor customer service
DOES BANK OF AMERICA RECEIVE $$ REFERRALS FROM BOOSTABILITY

Update by user Jul 24, 2017

Check out WordPress legal blog by VÍCTOR LAW CENTER PA

Original review posted by user Jul 20, 2017

VERY FEW BUSINESS CEO COULD COME WITH ONE SINGLE REASON WHY BANK OF AMERICA WOULD ALLOW BOOSTABILITY A COMPANY FRANKLY LESS THAN ONE PERCENT OF FLORIDA BAR ASSOCIATION MEMBERS EVER HEARD OF THE TERM. YET BANK OF...
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Review
#1077171 Review #1077171 is a subjective opinion of poster.
Tags
  • victorlawcenters com
1.3
Details
Bank Of America - BOA fails to protect customer from real fraud case
Bank Of America - BOA fails to protect customer from real fraud case
Bank Of America - BOA fails to protect customer from real fraud case
My credit card been phone scammed on April. I have all the evidence, police report. BUT: 1, BOA custermer service push you around in different departments, let you waiting, holding in the line. After 30 mins, if you are lucky, you could talk to the right person. 2,...
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1 comment
dadatutu
#1352101

A lot of friends told me similar situation...

Review
#1076462 Review #1076462 is a subjective opinion of poster.
Cons
  • Long time waiting for phone call
  • Poor customer service
  • No mission
Reason of review
Poor customer service
Loss
$2100
Preferred solution
Appologize and fully cover my loss

Contact Bank Of America Customer Service

Mailing Address:
Bank of America Corporation
PO Box 25118
Tampa, Florida 33633-0900
United States
Phone:
(315) 724-4022
All Bank Of America Contacts
1.3
Details
Bank of America --- POD account
Let me begin by saying my father has been a customer of Bank of America for over 40 at a branch in Clarksville, Virginia. At his passing two years ago, my sister and I went to the branch in Clarksville and informed the Branch Manager Mrs. good that my father had...
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Review
#909107 Review #909107 is a subjective opinion of poster.
Pros
  • Home band in clarksville--great
Cons
  • Estate office --- poor
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution
Tags
  • Bank Can t Get It Right