Bank Of America - Failure to protect my money from fraud
Bank Of America - Failure to protect my money from fraud

Update by user Aug 21

Bank of America found the mistake the Fraud Department was making. BoA has already issued a full refund that I have been waiting on since May 2019.

Original review posted by user Aug 19

See pictures attached If anyone wants more details Call 610-721-6711
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This issue is now resolved Bank of America found the error the Fraud department was making. My refund has already been completed. Thank you Jason V

#1628102 Review #1628102 is a subjective opinion of poster.
  • Multiple locations
  • No fraud protection
Reason of review
Account fraud
Preferred solution
Full refund
  • hard earned money
  • Change Bank
  • Claim Disputes
  • Dispute Resolution
Bank Of America - Horrible "refinanced loan was purged we need to research" I can't close now

Update by user Nov 07, 2018

BofA came through with the Letters of Satisfaction. Although it was after the closing they did follow through.

Original review posted by user Oct 31, 2018

Trying to close a cash deal on my home but old mortgage from B of A and refinanced by B of A is not showing in county records, they never recorded it...they...
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I know,BOA claimed I was behind and refused to take my payments,then claimed I was about to be foreclosure unless I paid for a tittle search (?) as well as other bs with a certified BOA cashiers check I paid all that I was told I needed to and resumed making payments,in cash,in person,at local bank and little more than a year later I paid last 3 payments early.They didn’t want to take the payment,due to the fact that they wanted for me to call ahead for a “payoff”statement (?)!whatever!...So a few days go by and I get a call from BOA about past due payments,just as I recived a statement in the mail Showing that I had made the payoff and another came reflecting zero payments?Then 2 FedEx a day along with collections calls and more conflicting statements.When I finally spoke to a person who confirmed that “yes” they had recorded of reciving my payoff but didn’t apply it to the payoff of my mortgage and wouldn’t be applying the payments to the loan!Well after going around-n-round about it with them I finally just said,”well fine then you have to give my money back to me then,you get to just hold my money!”To which I was told “No they would not be giving any money back!”Needless to say that was not the end of the ordeal,However I did keep my home and it only took BOA more than 2 YEARS to get my secure warranty deed to me even if the law in my state only gives the bank 60 days to provide the home owner with the clear deed!After checking all activities on my deed on file with my county’s courthouse there was no record of any foreclosures filed on behalf of The Bank Of America!Dont take any *** from the BULLYS!Fight them,if you have any doubts about what they tell you go to your county’s courthouse and check.

#1392021 Review #1392021 is a subjective opinion of poster.
Bank Of America Mortgage
Reason of review
Poor customer service
Preferred solution
get me proof of satisfied loan in 2007

Contact Bank Of America Customer Service

Mailing Address:
Bank of America Corporation
PO Box 25118
Tampa, Florida 33633-0900
United States
(315) 724-4022
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