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Pissed Consumer Interviews ?

It is hard to comprehend that I have been seeking help from Bank of America for nearly FORTY FIVE (45) months now. They deserve the vote they got last year as one of the worst American Companies and they are STILL doing the same things along with flagrant, negligent misrepresentation as set forth in the Montana Supreme Court ruling last year in the "Morrow Case" and the epic settlement supposedly with the U. S. Department of Justice. They have a huge customer service department now renamed Enterprise Customer Care Resolution Team and they are terrible. They all make claim to be with the "office of the president and ceo" which could not be further from the truth. There is apparently a whole office of these inept people operating in Southern California. In the supposed epic settlement with the USDOJ supposedly $7 BILLION DOLLARS was supposed to best aside to help people like me with loans that originated with Countrywide (which B of A purchase back in 2009) and B of A. I am a 70 year old Vietnam Veteran and they treat me like dirt and lie and demand duplicate documents over and over again to different offices- they need to put all these people in jail in my humble opinion and the CFPB and Congress members are just as terrible and dysfunctional so don't expect any help- this is another example of why our wonderful country is headed in the wrong direction.
Bank of America Levy Release office numbers because BofA will never give them to you! : East Coast - 315 734-8300 option 2 West Coast 213 580-0702 Had a levy placed on my account on something I was already making payments on, the company realized the error and...
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Anonymous
PostedOffPerson1

Bank of America do inside stealing and create BOGUS charges. You can't get help or assistance from the incompetent people working for them, from the bottom to the top. Just pl...

Anonymous
Debbie

Thank you very much, completely helpful. FYI, fax number is 617-310-2751.

If you have a BOA Visa and thought you could put money on the card early to cover spending ahead of fees. Think again. They stole 190.45 out, using the term Credit Balance Refund Debit. They take the money out, they don't inform you, and then send a check for that...
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Anonymous
brown guy

CREDIT BALANCE REFUND DEBIT is crazy rule, why provide check and waste papers?! Just credit back my bank account with money, as simple as that!

Anonymous
JJ B

Same here. These *** I always put more money on my CC so I can spend it out during the month and don't end up above 30% of limit which hurts my credit score but no...they won'...

#1005680
Customer service at this bank is horrible, I am surprised on how this bank even stays in business. Branch manager, staff and phone support have no clue. No one was able to resolve my problem. It is easier to just avoid BA and just deal with another bank like Chase or...
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user22618545
user22618545

Ditto

Anonymous
Anonymous

Like they care. They literally don't. Its funny that you think they do. Like they're gonna be "oh no we lost a customer, whatever shall we do?" Its funny how clinets think los...

1.0
I didn't like
  • Management
  • Online
  • Call center
#1496311
I got a letter on May 6th saying "your accounts listed above will be restricted from use in 50 days and permanently closed 60 days from the date of this notice" Initially I thought this was a scam or a hoax because my wife and I have had an active checking account with...
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Anonymous
Anonymous

Close All accounts and flip them the finger.. Move on

Anonymous
Anonymous

Are you kidding..."Confrontation" is one of the top reasons a bank will shut you down. "if you have acted abusively towards bank staff." The second you flipped out on the phon...

1.0
Brandywine, Delaware
I didn't like
  • Them treating me like dirt
#1533753
Resolved
I deposited a check for $1,890 into my checking account. I waited until I saw that the check had "cleared." Then I used the cleared funds to conduct business with someone. After I did this, the bank indicated that the check had bounced. My checking account is now in a...
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Anonymous
Anonymous

No one cares....

Anonymous
Anonymous

Boa did stand behind their policy, even though the check hadn’t cleared per their policy they allowed you to use the funds, now that the deposit bounced they’re again followin...

1.0
#1451864
I went in to put some large government bonds into cds that had matured. I had left my drivers license on my desk. I had the bonds, parents death certificate, all visa and other credit cards, Medicare and Cigna ID, my iPhone with my B of A accounts and passwords..yet...
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1.0
I didn't like
  • Lousy management
#1515968
Bank Of America - Blacklisted for LIFE!!!
Wen't online to open a savings account, denied. Went into the branch and also denied. They said to call the number im the email they sent you. The Risk Identification Support Center Customer Service at 877.240.6886, opt. 2, and gave the lady my SSN and she told me the...
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Anonymous
Anonymous

C'mon, anyone quoting the FDCPA knows exactly why they were denied a bank account. Calling the magical manager won't do anything for you. The computer already said no. Harangu...

1.0
#1495236
I deposited my disabled children’s government issued SSI checks into my account and received a deposit slip showing the funds would be available the next day. I checked the bank app and it showed the funds were available to cover items and checks posting the next day....
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Anonymous
Anonymous

You expect BOA to have any empathy- they only value the almighty dollar. Brenda Earls of Gaffney, S.C., tried to honor her next-door neighbor, Marine Lance Cpl. Christopher Fo...

I have to go to Bank of America as a favor for a friend of mine. I make deposits into her account so I have to go inside the bank and make the line for the teller. Well, the branch on N.W. 97 Ave. and 41 St., Doral, Florida closed their Drive-thru windows so I go after...
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1.0
I didn't like
  • Not enough tellers inside bank
#1530381

Contact Bank Of America Customer Service

Mailing Address:
Bank of America Corporation
PO Box 25118
Tampa, Florida 33633-0900
United States
All Bank Of America Contacts

Bank Of America Products and Services Reviews

Donald Smith To: brian.t.moynihan@bankofamerica.com Feb 23 at 8:38 PM This is Dr. Smith. I've been in touch either in person or by phone nine times in six weeks. Every other week my cards do not work (I make $120,00 a year), every other day I cannot get on online...
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Anonymous
Anonymous

Yeah like you would put BOA out of business and charge then "thousands of dollars". Pathetic . You think the bank cates about you? They could care less if you close an account...

Anonymous
Anonymous

Someone who earns “$120,00” a year really can’t afford a credit card, that’s poverty regardless of where you live in the country, must not be a good doctor and clearly BOA und...

1.0
I liked
  • Everyone should switch to webster it has only one less branch
#1479094