Most helpful reviews first
Pissed Consumer Interviews ?
It is hard to comprehend that I have been seeking help from Bank of America for nearly FORTY FIVE (45) months now. They deserve the vote they got last year as one of the worst American Companies and they are STILL doing the same things along with flagrant, negligent misrepresentation as set forth in the Montana Supreme Court ruling last year in the "Morrow Case" and the epic settlement supposedly with the U. S. Department of Justice. They have a huge customer service department now renamed Enterprise Customer Care Resolution Team and they are terrible. They all make claim to be with the "office of the president and ceo" which could not be further from the truth. There is apparently a whole office of these inept people operating in Southern California. In the supposed epic settlement with the USDOJ supposedly $7 BILLION DOLLARS was supposed to best aside to help people like me with loans that originated with Countrywide (which B of A purchase back in 2009) and B of A. I am a 70 year old Vietnam Veteran and they treat me like dirt and lie and demand duplicate documents over and over again to different offices- they need to put all these people in jail in my humble opinion and the CFPB and Congress members are just as terrible and dysfunctional so don't expect any help- this is another example of why our wonderful country is headed in the wrong direction.
Bank of America Levy Release office numbers because BofA will never give them to you! : East Coast - 315 734-8300 option 2 West Coast 213 580-0702 Had a levy placed on my account on something I was already making payments on, the company realized the error and...Read more
If you have a BOA Visa and thought you could put money on the card early to cover spending ahead of fees. Think again. They stole 190.45 out, using the term Credit Balance Refund Debit. They take the money out, they don't inform you, and then send a check for that...Read more
Customer service at this bank is horrible, I am surprised on how this bank even stays in business. Branch manager, staff and phone support have no clue. No one was able to resolve my problem. It is easier to just avoid BA and just deal with another bank like Chase or...Read more
I didn't like
- Call center
I got a letter on May 6th saying "your accounts listed above will be restricted from use in 50 days and permanently closed 60 days from the date of this notice" Initially I thought this was a scam or a hoax because my wife and I have had an active checking account with...Read more
I didn't like
- Them treating me like dirt
I deposited a check for $1,890 into my checking account. I waited until I saw that the check had "cleared." Then I used the cleared funds to conduct business with someone. After I did this, the bank indicated that the check had bounced. My checking account is now in a...Read more
I went in to put some large government bonds into cds that had matured. I had left my drivers license on my desk. I had the bonds, parents death certificate, all visa and other credit cards, Medicare and Cigna ID, my iPhone with my B of A accounts and passwords..yet...Read more
I didn't like
- Lousy management
Wen't online to open a savings account, denied. Went into the branch and also denied. They said to call the number im the email they sent you. The Risk Identification Support Center Customer Service at 877.240.6886, opt. 2, and gave the lady my SSN and she told me the...Read more
I deposited my disabled children’s government issued SSI checks into my account and received a deposit slip showing the funds would be available the next day. I checked the bank app and it showed the funds were available to cover items and checks posting the next day....Read more
I have to go to Bank of America as a favor for a friend of mine. I make deposits into her account so I have to go inside the bank and make the line for the teller. Well, the branch on N.W. 97 Ave. and 41 St., Doral, Florida closed their Drive-thru windows so I go after...Read more
I didn't like
- Not enough tellers inside bank
Donald Smith To: email@example.com Feb 23 at 8:38 PM This is Dr. Smith. I've been in touch either in person or by phone nine times in six weeks. Every other week my cards do not work (I make $120,00 a year), every other day I cannot get on online...Read more
- Everyone should switch to webster it has only one less branch
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Do you have something to say about Bank Of America? What happened? What can we help you with?