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Pissed Consumer Interviews ?

It is hard to comprehend that I have been seeking help from Bank of America for nearly FORTY FIVE (45) months now. They deserve the vote they got last year as one of the worst American Companies and they are STILL doing the same things along with flagrant, negligent misrepresentation as set forth in the Montana Supreme Court ruling last year in the "Morrow Case" and the epic settlement supposedly with the U. S. Department of Justice. They have a huge customer service department now renamed Enterprise Customer Care Resolution Team and they are terrible. They all make claim to be with the "office of the president and ceo" which could not be further from the truth. There is apparently a whole office of these inept people operating in Southern California. In the supposed epic settlement with the USDOJ supposedly $7 BILLION DOLLARS was supposed to best aside to help people like me with loans that originated with Countrywide (which B of A purchase back in 2009) and B of A. I am a 70 year old Vietnam Veteran and they treat me like dirt and lie and demand duplicate documents over and over again to different offices- they need to put all these people in jail in my humble opinion and the CFPB and Congress members are just as terrible and dysfunctional so don't expect any help- this is another example of why our wonderful country is headed in the wrong direction.
Bank of America Levy Release office numbers because BofA will never give them to you! : East Coast - 315 734-8300 option 2 West Coast 213 580-0702 Had a levy placed on my account on something I was already making payments on, the company realized the error and...
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Anonymous
PostedOffPerson1

Bank of America do inside stealing and create BOGUS charges. You can't get help or assistance from the incompetent people working for them, from the bottom to the top. Just pl...

Anonymous
Debbie

Thank you very much, completely helpful. FYI, fax number is 617-310-2751.

#301365
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If you have a BOA Visa and thought you could put money on the card early to cover spending ahead of fees. Think again. They stole 190.45 out, using the term Credit Balance Refund Debit. They take the money out, they don't inform you, and then send a check for that...
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Anonymous
t james turner

1. they are required to refund any credit balance as per federal law (regulation z) 2. most people (like myself) appreciate that they refund overpayment promptly without requi...

Anonymous
Bye BofA

Thank you for the info!Most of us do not check our account every day, so they realized they can empty our accounts to zero balance and send it by check, that will take a while...

#1005680
Reply to reviews
I made the mistake of thinking that Bank of America cares about Customer Service. They are wasting any money that they spend on marketing because their lousy service negates anything they have to say. I would NEVER recommend this bank to anyone and now I would actively...
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Anonymous
Anonymous

Want to know where all your hard earned money is going? - BOA has faced $91.2 BILLION in legal fines and settlements since 2008. - Bank of America fined $42 million by New Yor...

Anonymous
Anonymous

Want to know where all your hard earned money is going? - BOA has faced $91.2 BILLION in legal fines and settlements since 2008. - Bank of America fined $42 million by New Yor...

1.1
I didn't like
  • Unreasonable time for crediting deposited funds
#1329629
Reply to reviews
Brian, I am going to change my tone to a professional manner in hopes that you will personally correspond or respond in a proper manner.I have definitely not receive the level of customer service I had expected from BANK OF AMERICA, because all of my accounts do not...
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Anonymous
Anonymous

BOA CEO loves your money..... Bank of America CEO Brian T. Moynihan’s compensation was $23 million for 2017, a 15 percent increase from 2016. Moynihan, 58, received $21.5 mill...

Anonymous
Anonymous

Yes they suck - move to someone that care

1.0
I didn't like
  • Them at all after these last three problems
#1332717
Reply to reviews
I have 3 platinum business acts. W/ Bank of America & have been with them for 13 years. After a horrible encounter with a racist financial manager (which I have recorded) rather than release the video of this manager admitting that what she was telling me was illegal....
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Anonymous
mint

just like domination becomes overcrowding, people need space. Not positions

Anonymous
Mariane

BOA - Checking account overdraft - June 11/2018;Made transfer on 6/7/18 savings to Checking, $1,800;Manipulated Transfer went to ....Merryl Lynch ... I DID NOT do it;So I call...

2.5
#1263059
Reply to reviews
5 day hold on a payroll check from a school district AFTER they told me it would be available by 5:00 that day. Called customer service because it was Saturday when I figured it out and was told NO ONE in ALL of B of A can release any funds for an account. I recorded...
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Anonymous
Anonymous

Know your Bank of America: - Banks have been fined $242 Billion since the banking crisis (2007). According to Keefe, Bruyette and Woods, Bank of America leads with $76 billion...

Anonymous
Anonymous

Boa sucks

1.0
I didn't like
  • Nobody to talk to for help
  • Customer service and concern for customers
  • Incapable and unqualified staff
#1350345
Reply to reviews
Their Merril Edge agent spent more time telling me his life story instead of closing a small account under my Merril Edge portfolio. He also lied and told he I would receive $600 for my investments and I would have if he had set my account up correctly. He is a Merril...
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1.0
#1333292
Reply to reviews
Between June 30 2018 to July 1 2018 I went online to look at my account and the Bank Of America website would not let me look at my account until I answered the question if I had a dual citizenship, I have been a customer since 1987 and have never been asked if I had a...
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1.6
I didn't like
  • Customer service
#1310257
Reply to reviews
I am a BOA customer for more than 30 years. BOA has handled my home and car purchases and I have kept checking, savings, and credit card accounts with BOA during the past 30 years. I have never complained until now. I am hereby contesting the BOA's handling of my fraud...
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2.5
I didn't like
  • Handling of fraud claim 5424
#1212866
Reply to reviews

Contact Bank Of America

Mailing Address:
Bank of America Corporation
PO Box 25118
Tampa, Florida 33633-0900
United States
Phone:
(315) 724-4022
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Bank Of America Products and Services

All Bank Of America Products
I am the sole heir and executrix of my father's will. So far I have tried to liquidate $1000 IRA for more than 2 weeks and BOA, has put up every roadblock in the system. Firstly, I call the estate department and they said "just file the papers when the court appoints...
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2.0
I liked
  • Jp at mount kisco
I didn't like
  • Lack of on site customer service
  • Not doing what they said
  • No resolution available
#1307768
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