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Resolved
1.4
Details
My dad had some transaction happen as a debit from his account. Bank flagged it as suspicious, dad called number to verify it. Apparently something that was said the bank didn't like, so they marked it as fraudulent, debited MY OWN account (not my father's) $888,888.88...
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4 comments
Anonymous
#1713576

i wouldn't go out on a night like this for eight hundred eighty eight thousand eight hundred eighty eight dollars and eighty eight cents!

Review
#1575706 Review #1575706 is a subjective opinion of poster.
Cons
  • Poor service
Reason of review
Unwarranted transaction on uninvolved account.
Loss
$888889
Preferred solution
Reverse the $888,888.88 transaction as I did not authorize it nor was it my account that caused this whole issue, or ensure this problem does not hurt my credit score and credibility trying to bank at other banks.
Tags
  • Unfair Banking Fees
Resolved
1.0
Details
I deposited a check for $1,890 into my checking account. I waited until I saw that the check had "cleared." Then I used the cleared funds to conduct business with someone. After I did this, the bank indicated that the check had bounced. My checking account is now in a...
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2 comments
Anonymous
#1633096

No one cares....

Review
#1451864 Review #1451864 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$2
Preferred solution
Full refund
Resolved
Bank Of America - Horrible "refinanced loan was purged we need to research" I can't close now
Trying to close a cash deal on my home but old mortgage from B of A and refinanced by B of A is not showing in county records, they never recorded it...they could not refinance in 2013 without paying off their existing B of A loan from 2007. Quote " the loan form 2007...
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1 comment
Anonymous
#1595543

I know,BOA claimed I was behind and refused to take my payments,then claimed I was about to be foreclosure unless I paid for a tittle search (?) as well as other bs demands.so...

Review
#1392021 Review #1392021 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$270000
Preferred solution
get me proof of satisfied loan in 2007
Resolved
1.2
Details
Card reward bonus is a SCAM!. Supposed if you charge something to the card and make more than minimum payment you get a bonus. BUT employees are doing everything they can to not pay. NOT FAIR!. At first they said they denied my payments because I paid too...
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Review
#955598 Review #955598 is a subjective opinion of poster.
Pros
  • Ability to transfer funds with other boa customers
  • Ability to transfer money between member accounts
Cons
  • Customer service never got back to me about issue
  • Customer service
  • Would not give me credit card bonus earned
Reason of review
Poor customer service
Loss
$30
Preferred solution
Full refund
Tags
  • Credit Card Rewards
Resolved
1.5
Details
BOFA had always been a reliable and trustworthy Bank with good customer support and Banking features for my financial needs. But the recent experience with it's Credit card services has broken the myth. For reference, I'm located in Georgia for more than 6 months now...
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Review
#646972 Review #646972 is a subjective opinion of poster.
Pros
  • Banking and security
Cons
  • Credit card services team
  • Customer service
Reason of review
Poor customer service
Loss
$200
Preferred solution
Deliver product or service ordered

Contact Bank Of America Customer Service

Mailing Address:
Bank of America Corporation
PO Box 25118
Tampa, Florida 33633-0900
United States
Phone:
(315) 724-4022
All Bank Of America Contacts