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Card reward bonus is a SCAM!. Supposed if you charge something to the card and make more than minimum payment you get a bonus. BUT employees are doing everything they can to not pay. NOT FAIR!. At first they said they denied my payments because I paid too...
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1.2
I liked
  • Ability to transfer money between member accounts
  • Ability to transfer funds with other boa customers
I didn't like
  • Customer service not understand product
  • Would not give me credit card bonus earned
  • Customer service never got back to me about issue
#955598
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BOFA had always been a reliable and trustworthy Bank with good customer support and Banking features for my financial needs. But the recent experience with it's Credit card services has broken the myth. For reference, I'm located in Georgia for more than 6 months now...
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1.5
I liked
  • Banking and security
I didn't like
  • Customer service
  • Credit card services team
#646972
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