Update by user Aug 21
Bank of America found the mistake the Fraud Department was making. BoA has already issued a full refund that I have been waiting on since May 2019.
Original review posted by user Aug 19See pictures attached If anyone wants more details Call 610-721-6711
- Multiple locations
- No fraud protection
Update by user Jul 05
Update: My father managed to get the fraud accusation reversed. Pending debit reversed, accounts won't be closed. That being said, after the accusation of fraud with no explanation of why we're being accused nor the chance to defend ourselves, we will be taking our...
- Poor service
Update by user Jan 18
Original review posted by user Jan 18I deposited a check for $1,890 into my checking account. I waited until I saw that the check had "cleared." Then I used the cleared funds to conduct business with someone. After I did this, the bank indicated that the check had bounced. My checking...
Update by user Nov 07, 2018
BofA came through with the Letters of Satisfaction. Although it was after the closing they did follow through.
Original review posted by user Oct 31, 2018Trying to close a cash deal on my home but old mortgage from B of A and refinanced by B of A is not showing in county records, they never recorded it...they...
Update by user Dec 15, 2016
I wrote a consumer bureau and the president of the bank. Both investigated.
The presidents office agreed to resolve the issue with me, thank you.
The consumer bureau was nice at first. I told them about the $1.99 writeoffs and they pretty much LIED about them and...
- Ability to transfer money between member accounts
- Ability to transfer funds with other boa customers
- Boa employees circumventing bonuses by manipulation
- Customer service
- Failure to listen to clients
Update by user Jun 11, 2015
Update: It turns out Complaint was well received by BOFA Enterprise Customer care resolution team and helped me within 1 day to track down the card delivery. I was able to locate the card and previous cards too.
Suggestion: Improve the 1st level Credit card customer care...
- Banking and security
- Credit card services team
- Customer service
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