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1.3
Details
My payroll card for work is though Bank of america. I had withdrawn money from the atm. The atm does not give out $1 or $5 bills. So i went inside to get change because i needed $1 and $5 bills. The teller had asked me where i got the money from. I had said the atm. He...
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#1680346 Review #1680346 is a subjective opinion of poster.
Cons
  • Customer service sucks
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Let the company propose a solution
Tags
  • Atm
1.0
Details
I went to Eastlake Pkwy Chula Vista branch to help update my information but the lady is not not nice to help me. She told me I have to wait 45 minutes to an hour. I said I will wait. When it's my turn she told me she's still waiting for the other customer to come that...
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#1672143 Review #1672143 is a subjective opinion of poster.
1.0
Details
I got a call a few days ago stating that I didn't pay my credit card minimum I'm used to paying a certain amount and the minimum went up a bit didn't realize it but it was paid in full right away. Next day I get an email that the acct is closed I never missed a payment...
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#1671764 Review #1671764 is a subjective opinion of poster.
Reason of review
unresolved issue
Preferred solution
Let the company propose a solution

Bank Of America in Wellington, Florida - Worst bank ever....

1.0
Details
This is the second time I arrived at the branch located at Old St Augustine and Bartram Parkway at one minute to 4, their closing time and they locked the door on my face. I used to bank with them NOT anymore, my only business with them is due to an small PT job that pays me through them....too bad there is nothing lower than one to rate them!!
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#1668000 Review #1668000 is a subjective opinion of poster.

Bank Of America - Lied to me

1.0
Details
Said they’d get back to me on 3 different occasions. Never got back to me. Been over 3 weeks
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#1667253 Review #1667253 is a subjective opinion of poster.
Pros
  • People who tried to make the situation right
Cons
  • No results
Reason of review
Poor customer service
Loss
$153
Preferred solution
Full refund
Tags
  • Unusual Activity
1.0
Details
A warning to anyone thinking about using any Bank of America services. I finally had to file a complaint with the Consumer Financial Protection Bureau, which oversees companies such as Bank of America. I suggest you do the same if you’re having problems with BoA’s...
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#1666071 Review #1666071 is a subjective opinion of poster.
Pros
  • Multiple locations
Cons
  • Terrible customer service
  • Worst bank ever
  • Incapable and unqualified staff
Reason of review
Poor customer service
Loss
$3000
Tags
  • Bank of America are Thieves
  • Fraudulent Company
  • Bank Of America Customer Service
  • Lost Money
  • Filing With The Bbb
  • Lost My Money No Customer Service
  • Wont Return My Money
1.0
Details
I use BOA's on-line bill pay service. And this evening, I realized I made a huge mistake! I wrote the wrong date for my mortgage payment to go out. And I saw my YIKES!!, $2,042.27 amount "processing" for payment tomorrow! So I called my BOA, waited some 15 minutes for...
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#1657837 Review #1657837 is a subjective opinion of poster.

Bank of America does not care about customers!!

1.4
Details
My BOA has no tellers, no drive up, no service. Computers are down several times a year. So therefore I have to drive several more miles to make my deposit for work, when I get there, one teller. What is the problem with BOA. They can't pay enough tellers to wait on customers, but they can buy all the URL's of the websites created for people to complain about them. Can't buy this one though, or the BBB, ha. I have to go to BOA because the company I work for bank's there, but why would anyone bank at BOA if they didn't have to???????
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#1655716 Review #1655716 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
staff your branches with enough tellers to provide the customer service your customers deserve!

Bank Of America - Sold my account to a collector

1.0
Details
I have working to pay off credit card which not used in many years the account as hacked an BA told me the account was secure and not hacked the bank never helped me recover nor reviewed the account which I know ha not been used by me for four years
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#1655413 Review #1655413 is a subjective opinion of poster.

Contact Bank Of America Customer Service

Mailing Address:
Bank of America Corporation
PO Box 25118
Tampa, Florida 33633-0900
United States
Phone:
(315) 724-4022
All Bank Of America Contacts

Bank Of America - Teller Lied about the holder on my check

1.0
Details
I went to local branch this deposit check on 9/13. Teller said $240 of the funds will be available the next day, and the rest will be on hold until 9/17. I checked my account the next day and saw nothing! I called customer service and was told they will put the entire check on hold until 9/24. After talking with several different representatives and a manger on the phone, I was told that there is nothing they can do. I will have to wait until 9/24! I was lied to and Bank Of America refuses to accept responsibility and basically told me to just deal with it! I will be closing my account and will NEVER recommend this bank to anybody! Horrible customer service! They have Liars working there! Take your money else where!
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#1653986 Review #1653986 is a subjective opinion of poster.
Cons
  • Miscommunication
  • Deception
  • Customer service is fraudulant
Reason of review
Poor customer service