Bank Of America Reviews

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Had duplicate charges. Lady would not help me. Told I had to do it myself. End of discussion. Talk about customer service. She should not work with the public. Listen to the recording.

User's recommendation: Don’t call about duplicate charges.

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ID
#3092897 Review #3092897 is a subjective opinion of poster.
Location
Edmond, Oklahoma

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New Reviewer

International Funds Transfer

Respected Sir/Madam, I made a transfer of CAD500 from United Arab Emirates to Scotia Bank on the 8th of November. Bank of America is intermediary bank and my funds are still with you.
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ID
#3087515 Review #3087515 is a subjective opinion of poster.
Location
Mississauga, Ontario
Hello and good afternoon. At some point / a few months back I was suspended from being Abel to have & account with your bank and from any bank in the world for something I didnt even do. Im a eBay seller who sold about 6 items and received a check for the items. I...
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ID
#3078566 Review #3078566 is a subjective opinion of poster.
Location
Amherst, Massachusetts

Holding Money

Will be pulling our business funds from this institution. Brought a cashiers check to them to deposit and it was placed on a 10 day hold.
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ID
#3075921 Review #3075921 is a subjective opinion of poster.
Location
Dallas, Texas

They Claim to take on Bad credit with a deposit

Applied for a SECURED credit card with a 300 limit and a 300 deposit. Why would you get denied AND get a hard inquiry to boot? They boast to take people with the lowest of credit scores 300- 650 then shoot you down, That hard pull is going to stay with me for 2 years now. Complete garbage card company. BEWARE new customers !! You will get denied AND have a hard pull on credit.

User's recommendation: STEER FAR AWAY FROM THIS COMPANY APPLY ELSEWARE !

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ID
#3073860 Review #3073860 is a subjective opinion of poster.
Location
Florence, Alabama
New Reviewer

The most pathetic awful customer service on the entire planet take lessons from Amazon

The most pathetic awful customer service on the entire planet take lessons from Amazon- I cannot talk to Erica she hasnt fix my problem she has no clue what Im asking so I called the customer number I get another robot lady who tells me to talk to Erica she wont talk to me she hangs up on me how in the *** can I get somebody a Bank of America or actually help me

User's recommendation: Go to another bank a local bank where they actually like you.

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ID
#3059927 Review #3059927 is a subjective opinion of poster.
Location
Mechanicsville, Virginia

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New Reviewer
Bank of America is holding my money for over 2 weeks without proper notice or merit. Unfortunately, we paid the wrong credit card balance off by sending a rather large Bill Pay from our Bank of America checking account to our Fidelity credit card account during the...
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ID
#3057996 Review #3057996 is a subjective opinion of poster.
Location
Seattle, Washington
Loss
$18914
Preferred solution
Full refund
New Reviewer

Overdraft fees

Bank fees are ridiculous. What are the cut off time for same day posting? I was charged and the amount was deducted the same time then Im hit with two overdraft fees. Then $35 for a transaction that was barely $5 this is highway robbery

User's recommendation: I wouldn’t recommend no one to have an business account with this bank.

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ID
#3036521 Review #3036521 is a subjective opinion of poster.
Location
Swansea, South Carolina
Loss
$70
Preferred solution
Full refund
New Reviewer

Ordered ear pods one time charge, billed me again for a trial period

Received email from Bank of America and this company was offering items at a discounted price within the email. 10/07/2021 ordered sound pods price $9.99 and sound pods bundle for $7.83. I received the items a couple weeks later they were really cheap and the sound pod case was a flexible material Three weeks later 10/31/2021 they billed my card $109.88 for the item I paid $9.99 on 10/07/2021 saying trail was completed, there were no information stating this was a trial period.. They had my card on file so they were able to bill me again without my knowledge. Buyer beware if it sounds to good to be true it is, they just want your card information to add additional charges on your account.

User's recommendation: Do not purchase items offered in emails from your bank.

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ID
#3031440 Review #3031440 is a subjective opinion of poster.
Pros
  • Cheap overpriced at 10 dollars
Cons
  • Deceptive advertising
  • Use deceptive advising bait and switch
Preferred solution
Do not use deceptive advertising, advertise items for a sale price and then turn around and bill customers for the full price stating the offer was a trail without providing details that the price was a trial.

Refund

Your Reps ,they need to have more knowledge of what they are doing, most of all dont know, very un profesional
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ID
#3029739 Review #3029739 is a subjective opinion of poster.
Location
Mesquite, Texas

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New Reviewer

Close account

Please close my account 00288041**** and 00288040****. Send me a check asap to Sidney Copilow 7308 N Tyler ave. Portland Oregon 97203
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ID
#2988652 Review #2988652 is a subjective opinion of poster.
Preferred solution
close my 2 accounts and send me a check

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Verified Reviewer
New Reviewer
Problem with account, I spent 3 hrs on the phone today to get through to anyone who could handle the problem. They transfer the call and the call drops. On my 4th attempt I was on with customer service awaiting a supervisor, I asked the woman to make sure she stayed...
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ID
#2987683 Review #2987683 is a subjective opinion of poster.
Cons
  • Too many to mention
  • Customer service
Preferred solution
I want to speak to someone!!!!!!!!!!!!!!!!!

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New Reviewer

Custumer service

Despite a beautiful showcase full of promises, the Bank of America does not offer efficient service. They send us a nice debit card but we can't activate it. impossible to reach someone or to have an email contact address. No representative is assigned to the client. It is not only since the health crisis but long before. They now want to automate everything with robots to do more and always more cost savings. Hope they pay dearly for it and customers go elsewhere.
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ID
#2950229 Review #2950229 is a subjective opinion of poster.
Preferred solution
Activate my debit card

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Verified Reviewer
New Reviewer
I have been with BoA for more than 20 years. This branch made me very sad regarding its services, and basically by its branch manager, last name called, Bose. She basically treated the service in queue by picking the customer's skin color. When I pointed out to her, as...
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ID
#2944171 Review #2944171 is a subjective opinion of poster.
Preferred solution
Apology

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Verified Reviewer
New Reviewer

NEVER REFUNDED 12,401 of stolen funds!!!

I filed a fraud report numerous ones actually and informed edd for monnths and months and police report and never once admitted to recieving any reports they owe me 12,401 while the people who stole my monet are still free never charged!!

User's recommendation: Direct deposit onto any other card.

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ID
#2944076 Review #2944076 is a subjective opinion of poster.
Location
Lake Elsinore, California
Cons
  • Horrible banking policy and procedures
  • Customer service never got back to me about issue
  • Outcome of the claim
Loss
$12401
Preferred solution
Full refund

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