Rating: 2 Stars Clear all filters (77 of 1445 reviews match)
Filter by rating
filters
Product:
Show
Rating:
2.0
Details
Card locked due to fraud alert for unknown reason. Called cust service but no way to verify I am account holder because they have old information in their file. Told to go to a local bank for resolution, but nearest bank is 100 miles away as they shut all of the...
View full review
1 comment
Anonymous
#1713598

Let me ask you a question, why do they have old information? When was the last time you answered one of their emails that asked you to confirm the information on your account ...

Review
#1580089 Review #1580089 is a subjective opinion of poster.
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution

Bank Of America in Manhattan, New York - Bad login access from abroad

1.8
Details
Bank requires inaccessible authorization codes beyond login names and passwords
View full review
Review
#1545505 Review #1545505 is a subjective opinion of poster.
Cons
  • Endless waiting for phone service
  • Overall failure for a good long term customer
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Worst Customer Experience Possible
1.6
Details
I deposit my IRS check in the Atm at McCain Blvd and North hills on May 29th 2018. I was giving $200.00 credit on Tuesday April 2, 2018. On Wednesday April 3, I checked my bank account and they reversed my credit. I called the 1800 line and the representative informed...
View full review
Review
#1543984 Review #1543984 is a subjective opinion of poster.
Cons
  • Not doing what they said
  • Accountability
  • Deception
Reason of review
Problems with payment
Loss
$3
Preferred solution
Full refund
Tags
  • Bad Bank
1.5
Details
the system does not remember my password, even this evening attempting to get in to my account, my pass word was not recognized so it prompted me to create another, so I put in my last known password and the system tells me that I can not used the last 5 used...
View full review
1 comment
Anonymous
#1646189

Your run on sentence on its own is enough to show you're too stupid to have a bank account that requires some thinking. Sounds like you're too dumb to remember your password a...

Review
#1464296 Review #1464296 is a subjective opinion of poster.
Cons
  • Makes you pay for unauthorized charges
Reason of review
Poor customer service
Preferred solution
get the system fixed or hire personnel that can do their jobs
1.8
Details
My daughter has gotten her Bank of America Credit Card hacked 5 times,that's 5 different cards hacked by the same shop in N.Y which she has never been to. Bank of America just sent her card number 5 and 2 weeks later it was hacked I have called NYPD they said go back...
View full review
7 comments
Anonymous
#1597891

my internet security system is fine its the banks security system that's poor and needs a 100 % over haul. I have the same security system same internet same bank mine wasn't ...

Review
#1400791 Review #1400791 is a subjective opinion of poster.
Cons
  • Poor service
Reason of review
Security
Preferred solution
get a new internet security system stop accounts from being hacked

Bank Of America - Mistake of the bank

1.5
Details
Every month I’ve consistently met the requirement I have more than the balance required and I was still charged a maintenance fee? That’s unacceptable
View full review
Review
#1398599 Review #1398599 is a subjective opinion of poster.
Reason of review
Problems with payment
1.9
Details
I paid off a credit card 548.00 my reward for doing this was to have my account closed.October 19 2018 Yes I contacted them .No results so far.They are worthless,I am a senior 67 living on SSI 750a month this was important to me.
View full review
2 comments
Anonymous
#1636943

BOA doesn't desire senior customers who are on fixed income and pay their bills. They can't squeeze higher fees and charge higher interests, its better profit wise for them to...

Review
#1388286 Review #1388286 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
1.7
Details
I have been a loyal customer for several years. I have direct deposit for my pay check and deposit other funds through out the week. A few days ago I deposited a money order and they put a hold for 2 weeks. Its a money order from the US Post office! I called and spoke...
View full review
Review
#1341825 Review #1341825 is a subjective opinion of poster.
Pros
  • Never had any issue until now
Cons
  • Hold funds
Reason of review
Poor customer service
Loss
$575
Preferred solution
Full refund

Bank Of America - Need help

2.3
Details
Need feed reverse please someone has to help
View full review
Review
#1321429 Review #1321429 is a subjective opinion of poster.

Contact Bank Of America Customer Service

Mailing Address:
Bank of America Corporation
PO Box 25118
Tampa, Florida 33633-0900
United States
Phone:
(315) 724-4022
All Bank Of America Contacts
2.0
Details
I had to wait long enough to even receive my check from my previous retirement plan and now use online banking as they make it seem so easy. Just for the bank to put an extended hold on it, release 0 dollars available and have me call here there and everywhere doing...
View full review
Review
#1320472 Review #1320472 is a subjective opinion of poster.
Reason of review
Bad quality