3.0
After being a customer for 49 years an having an issue with my account being compromised. Then having to reopen with a new account number. I understand having a waiting. For a maximum mobile for a maximum mobile deposit amount. But have an a 90 day wait. For a maximum...
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#3723038 Review #3723038 is a subjective opinion of poster.
Location
Orange City, Florida

Money deposit

2.8
I'm not a bank of America customer but i use bank of America to deposit money to my landlord bank account for rent, and we lost the receipt for the rent, and he is asking for it but i don't know how to retrieve them please help
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#3629354 Review #3629354 is a subjective opinion of poster.
Location
Miami, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Help with account balance

3.3
I called to figure out why Im constantly getting overdrafted when the merchants have told me that Ive already been charged for the charges pending and processing on my account. This is the second time Ive had to call to resolve this issue and in the middle I was hung up on and no one decided to call me back or even try to resolve my issue. Ive been baking with Bank of America for 10 years but after that I think Im going somewhere else.
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#3564857 Review #3564857 is a subjective opinion of poster.
Location
Alexandria, Virginia
New Reviewer

Long wait times

3.0
Need to talk to a representative but have to put on hold for a long time. I have to sit and wait for someone to really address my issues
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#3535970 Review #3535970 is a subjective opinion of poster.
Location
Boston, Massachusetts
New Reviewer

2 hours trying to set up auto pay on my cc

3.3
2 hours trying to set up auto pay on my cc rep in Rhode Island said it was not possible on p on phone
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#3391998 Review #3391998 is a subjective opinion of poster.
Location
Los Angeles, California
New Reviewer

Stop payment

3.3
Need to stop recurring payment. Got help with stop payment. Payment is hopefully stopped without needing to pay fee.
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#3339479 Review #3339479 is a subjective opinion of poster.
Location
Dallas, Texas
New Reviewer

Problems

3.1
Nothing Ftiffududhdudududjxjcjxjxjxjxudustatsycivkcjcuxyxhxjxhxjxj jcjcjcjcicjckxjxjxixizgzrrzufl lnpjphphococockcovkxjfiridididifififf
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#3189605 Review #3189605 is a subjective opinion of poster.
Location
Lafayette, California
Preferred solution
Let the company propose a solution
New Reviewer

Trying to wire money

3.1
The electronic teller asked me a bunch of questions only to tell me in the end that their offices are now closed. Why didn't it say that in the beginning? Could've saved time.

User's recommendation: Don't bother calling on weekends.

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#3174506 Review #3174506 is a subjective opinion of poster.
Pros
  • But it closed at 1 pm
  • Local boa branch nearby
Cons
  • Unhelpful on this day
Preferred solution
My money when I want to use it.
New Reviewer

Want to pay off on an account I had

3.0
I want to pay off an old account I had a few years back. I think I am in the check system. If Im not mistaken I owe you &100 and something

User's recommendation: No recommendations.

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#3158706 Review #3158706 is a subjective opinion of poster.
Location
Los Angeles, California
Preferred solution
An amount I owe and to pay it off

I am extremely unhappy with BofA’s services

2.6
For past years I have been experiencing inconveniences in terms of unreasonably long time for deposits . Customer service is horrible - phone hold time is unacceptable! Returned checks while I have funds in my account ?!? Plus charges for overdrafts . I am switching to another bank as soon as I clear my direct deposits .
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#3063696 Review #3063696 is a subjective opinion of poster.
Location
Dallas, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

2.6
Update by user Dec 04, 2021

UPS finally delivered after 20 plus days. Bank of America was useless in helping me resolve their shipment of my newly reissued card that had been compromised. Nothing heard from them..

Original review posted by user Nov 04, 2021
To add to my last complaint. The issue that I thought was resolved after much frustration was not. I didn't receive my "expedited shipment" of my new Bank of America travel card as promised. I phoned the number on my travel card again on October 5 and was told that the...
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ID
#3037145 Review #3037145 is a subjective opinion of poster.
Location
Cornelius, North Carolina
Pros
  • Convenient
  • Multiple locations
Preferred solution
I just hope that someone looks into the issue Bank of America has with their interface with UPS and other sources of transportation. A month to get a reissued credit card is insane.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Wanted to ask account questions

2.8
I dont have an account yet. I was forwarded to Fraud Department. I want to find out about transfer policies. My husband and I have a clothing business in Asaba Nigeria. We often send each other money via transfer or bitcoin. My current bank, Chase, doesnt allow bitcoin purchases or wire transfers to Nigeria. I need a bank that does.

User's recommendation: Don’t try to call BofA if you don’t have an account.

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#3010476 Review #3010476 is a subjective opinion of poster.
Pros
  • Many branches
  • Convienent locations
  • Online ability
Cons
  • Long wait
  • No representatives without an account
  • No results
Preferred solution
Let the company propose a solution
New Reviewer

Información sobre mi cuenta

2.5
Update by user Oct 06, 2021

Yo habría esta cuenta en Orlando Florida y ya cuenta esta cerrada y quiero volverla habría la

Original review posted by user Oct 06, 2021
necesito reaccionarcionartIVirginiarkansas se reunióroI señalnta Dedmi ustedes mi tarjeta Delawarebipara
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#2944475 Review #2944475 is a subjective opinion of poster.
Location
Clarksville, Tennessee
Preferred solution
Reactivar mi cuenta de ustedes
New Reviewer

They over charged my account

3.2
Trying to figure out my my account show an over draft they suppose to have cancelled out that payment cause they told me it didn't go through I will need to go to the store and make the purchase I did so I don't understand they charge my card twice f
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#2936589 Review #2936589 is a subjective opinion of poster.
Location
Fort Lauderdale, Florida
Preferred solution
This over draft off my account

Customer service

3.0
I opened the business account i didn't receive deposit bag neither a check book i was told you will receive it by mail it's more than a month and I m still waiting for it
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#2906122 Review #2906122 is a subjective opinion of poster.
Location
Baltimore, Maryland

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