Bank Of America
Reviews and Complaints

I just needed to close mine and my husband's account because he is deceased now. I have been going through a lot with my husbands death. Calling the bank was simple and she was friendly

Over the phone service was spectacular It dosen't happen too often when your taken care of no matter what you've done wrong. I acknowledge Bank of America's efforts to keep my identity at it's best interest.

User's recommendation: Have your information ready.

Send birthday gift $200.00 to granddaughter by mail on October 7 2021. As of November 1 she did not receive yet so like to know anyone cashed check. Mail lost on the way to back East. Wait one more week to see if not receive then will request to stop payment.

My funds was blocked and the account who sent me the check told me to let her know as soon as I deposited it and thats what I did so how was I blocked.

Could not even open my online app; it was frozen for two days, so I deleted it and tried to download it again. Then I couldn't open it. I called and was helped by an amazing man who helped be really well

User's recommendation: Call online service. Great help.

I didn't understand the charges in my saving account and the lady in customer service answer my questions in a manner that I understand

User's recommendation: Excellent services.

I dont know my account number and routine number I want you to help me out and send it to me as message on my gmail , I want you to forward my account number to me on my gmail

Why my mobile app got locked out it always having a problemes happens so fast, always got locked out. Causing to much problems

BANK OF AMERICA ALLOWED BOOSTABILITY TO STEAL $1,800.00 PER MONTH FOR TWO YEARS. WHEN I OPENED THE ACCOUNT I SPECIFICALLY IN WRITING INSTRUCTED THAT ALL MONTHLY STATEMENTS BE SENT TO MY HOME ADDRESS 5824 SE GLENN EAGLE WAY STUART FL 34997. THE ONLY TIME BANK OF AMERICA FOLLOWED MY INSTRUCTIONS WAS TWO YEARS LATER, WHEN THE ACCOUNT BECAME NEGATIVE. IT HAS BEEN OVER TWO YEARS SINCE FIGHTING BANK OF AMERICA. AFTER ONE PLUS YEAR BANK OF AMERICA FINALLY REQUESTED THE COMPANY FILES A POLICE REPORT. WHICH WAS DONE. POLICE TURNED OVER REPORT TO BANK OF AMERICA WHO ADVISED POLICE THAT THE BANK WILL CONTACT US ONCE THEIR FRAUD DEPARTMENT FINISHED THEIR INVESTIGATION. AFTER WAITING A FEW MONTHS WE WENT TO BANK OF AMERICA PERSONALLY. IT WAS AT THAT TIME BANK OF AMERICA VERBALLY TOLD US THE CLAIM WAS DENIED FOR ABANDONMENT BY NOT HEARING FROM US. TO THIS DAY BANK OF AMERICA HAS CATEGORICALLY REFUSED TO PROVIDE ANY DOCUMENTATION PROVING BANK OF AMERICA ALLOWED BOOSTABILITY TO STEAL TWO YEARS WORTH OF OUR FUTURE COMPANY FUNDS. ADDITIONALLY BANK OF AMERICA ALLOWED SEVERAL MONTHS OF GOOGLE MUSIC DOWNLOADS. SOME DAYS AS MANY AS 30 DOWNLOADS WERE CHARGED TO OUR ACCOUNT IN THE AMOUNT OF $9.99 EACH. THOSE TRANSACTIONS WENT ON OVER TWO YEARS. IRONICALLY, I WOULD BE PICKING UP MY PRESCRIPTION FROM THE SAME PHARMACY USED FOR TWO DECADES THE COST UNDER $150.00 YET BANK OF AMERICA WOULD REFUSE TO ALLOW THE TRANSACTION UNTIL THEY PERSONALLY SPOKE TO ME. THEY ALWAYS HAD MY MOBILE NUMBER. THEY UNFORTUNATELY CONSTANTLY CALLED ME DIRECTLY FOR ONLY RIDICULOUS REASONS. WHY ON EARTH WOULD BANK OF AMERICA ALLOW A COMPANY I HAVE NEVER FROM TO STEAL TWO YEARS WORTH OF SUCH ASTRONOMICAL SUM OF MY COMPANY FUNDS AND NOT ONCE BOTHER TO USE THE SAME PHONE NUMBER THEY ONLY USE FOR REASONS I STILL WONDER. I HAVE SCHEDULED A MEETING WITH FDIC, THE FEDERAL GOVERNMENT AND DEFINITELY PLAN TO SUE BANK OF AMERICA, BOOSTABILITY AND THE CPA FIRM REPRESENTING ME DURING THE ENTIRE TIME. I HAD A PARALEGAL EMPLOYED BY MY LAW FIRM VICTOR LAW CENTER PA. WHO ALSO HAD ACCESS TO ALL BUSINESS ACCOUNTS. AND I RECENTLY DISCOVERED THE LEVEL OF CLOSENESS BETWEEN TREASURE COAST ACCOUNTING MY CPA FIRM AND MY FORMER EMPLOYEE FROM JANUARY 2015 TO JANUARY 2016. UNBEKNOWN TO ME REBECCA VALENTINO WHILE EARNING $50,000.00 PLUS TO PERFORM HER LEGAL DUTIES FOR VICTOR LAW CENTER PA, SPENT A SIGNIFICANT AMOUNT OF TIME SETTING UP HER OWN LEGAL SERVICES WEBSITE. REBECCA VALENTINO EVEN HAD THE NERVE ASKING AT LEAST FOUR OF MY FAMILY MEMBERS PLUS A FORMER EMPLOYEE WHO CONTINUES TO PROVIDE TECHNOLOGY SERVICES FOR ALL OUR COMPANIES. THESE PARTIES AND COMPANIES ARE CURRENTLY UNDER INVESTIGATION.

I tina lee dont cares if nedie shanine brum tina walkers .keith simmons .or anybody eles calls or comes there they donts haves my permission to with draw nothing at all.they cracks they code its indenity.thefted.there has been my most recent i.d from mva been stolen by a women tina walker.she wonts gives it back.socail security card. Banks accounts numbers on a card. Ill be in branch tommorrow.cause my son. Dont lives with me. Ill be in there so its goes back to ssi. There haves to go back to ssi.

I wrote 6 months ago about how terrible Bank of America is and little wonder they have been consistently voted on of the worst American Companies. Now it has been over 52 months and the same old misguided, inept, and negligent misrepresentation on behalf of the Bank of America Home Loan Team. With the thousands of lawsuits that have been initiated against Bank of America the tide is starting to turn on B of A and others who initially participated in the huge mortgage scam that started with Countrywide Home Loans, MERS, numerous lenders, and even FNMA and Freddie Mac. In my humble opinion the governments, state and federal, did not go far enough for fear and threats from the financial institutions that our wonderful Country would collapse!! Well I think it actually did and with all the bailout money that should have went to homeowners with two stipulations (1 pay off your mortgage and 2) buy a new car!! Maybe this would have solved two serious problems for our wonderful country and the best possible use of OUR money as opposed to the *** bailout. To date most of the bailout recipients have greatly benefited and are reporting great profits at our (the tax paying citizens and property owners expense!!) Hos crazy is this. B of A and many others have taken innocent property owners property based upon false representations and documents. Just click on Google and check out Bank of America law suits. There have been well in access of 30,000 complaints logged with the CFPB on Bank of America alone and the CFPB, states like Colorado, and even the USDOJ continue to look the other way and ignore the FACTS. They won't even respond and Congress people in all states are even worse except for Montana that I know about anyway. Just check out the Morrow Case in Montana and what Supreme Court Justice McKinnon had to say about nasty old Bank of America and its gross negligent misrepresentation and fraudulent behavior that continues to this date- even after the National Mortgage Settlement, the Morrow Case, the supposed epic settlement with the USDOJ and more!! Governor Jerry Brown in California even supposedly got caught using alleged $300,000 million CA received in the National Mortgage Settlement with 49 states to apply to the debt and not help property owners which was supposed to be the basis for the settlement!! The big question is where is ALL this money?? The USDOJ settlement in late 2014 was for nearly $17 BILLION DOLLARS - where is that money. Many speculate that Eric Holder and other had plans to use the money for other things and not helping existing property owners to resolve and keep ownership of their property. I just got a letter from Senator Corey Gardner's Office here in Colorado that they have supposedly contacted FNMA directly on one of my loans and immediately received approval for a modification trial payment plan that would cut the one mortgage in half-like Chase Bank did with my 93 year old mom back two years ago and only took 33 days with little to NO documentation involved, not ONE penny in closing costs, and no appraisal!!! I believe that is what the intentions and basis were supposed to be for helping all property owners. Bank of America apparently ignored all this and put together an elaborate plan to scam people, stall them until they could foreclose, and even draft up false documents alleging the modify loans that they made claim were owned by FNMA but they merely extended the loans out to 40 to 50 years with no lowering of the high interest rates and even trying to collect fees. I have undisputable proof of all this and nearly four (4) feet of correspondence form over 30 different people that have been assigned to me over these past 52 months!!! Nasty B of A and the Janeway law firm foreclosed on me on March 2016 supposedly and then I received an "in-house appraisal" from them that the property appraised significantly higher than the loan amount and was the reason I begged and pleaded with them these past years to please help me and not foreclose. Another very interesting point is the fact that the Janeway lawfirm was fined $650,000 Plus $350,000 on hold (nearly $1 million in all) representing fine and penalties for abuse in overcharging and other abuse in foreclosures in Colorado. Thank to Rule 120 they are still doing this and Colorado Courts look the other way and accept the word of an attorney by phone no less, without even swearing them in, the they have the original note and trust deed. The turkey judge that was mostly a part time judge until recently, even mocked me for coming to court with a full armload of documents and proof to fully support my case- he wouldn't even give me chance to represent my position that had the copies of all the documents sent to me by two lawfirms and it was all duplication and contained "blank robo stamps" - that is notes endorsed in blank to no one and many of the documents provided were stamped by known "robo signers"!!! I hope Colorado and other states now take the lead as did the great state of Montana where the supreme court and even the Montana AG filed against nasty old B of A and FOR the Morrows. To bad the Morrows settled out of court on a private and confidential basis so they and their attorneys got a lot of money but did not chose to help the greater good!!! unfortunately this seems to be the norm. Really a sad situation that MILLIONS of people have lost their homes unjustly and falsely-many after paying in on their mortgages for many years!! The California Supreme Court recently took a major step in recognizing that borrowers have standing to defend themselves in the Yvanova V. New Century Mortgage Corporation (Case No. S218973m Cal.Sup.Ct Fegruary 18, 2016). Lenders must now be aware that lenders are facing the unravelling of their "Securitization Scheme". Lets home good, honest lawfirms, title companies, and Congress people will ban together and finally put the lenders in their proper place. My humble opinion based upon my experience all these many many months.

I believe Bank of America agreed to participate in the HAARP Loan Modification Program just to obtain their government bailouts. I submitted documentation for a loan mod over and over again over a TWO year period (they kept losing what I submitted or didn't know which department had them). Toward the end, one of their reps told me that I would never qualify for a loan mod as long as I was current on the mortgage. He suggested skipping one or two payments so it would register as a financial hardship and I possibly qualify. I did that to qualify. After two years of dealing unsuccessfully with Bank of America and not have the loan mod go through, I put in a complaint against Bank of America because I felt they gave me false information by suggesting I skip a payment to qualify for hardship. After I filed the complaint, Bank of America abruptly transferred my loan to Seterus, Inc., which is one of the worst mortgage servicers. Catherine Sarah

At the Bank of America branch at 2475 South Cobb Dr. SE in Smyrna, Georgia. Come on, what is wrong with the Customer Service. Went in (middle of May) for the first time in years, the lady let me in her office, the Manager called her, she told me to wait, i waited 10 minutes and left. Went again, last days of May, there are 3 offices, and 3 other desks for Customer Service, only the Manager and two employees, the line at the teller was long, yet only three tellers. Yet despite being so full, they were slow, one lady had a client in the office, she went out to do something, took like 5 minutes, then came back and started talking to other employee (who just finished with someone and came out of one of the offices) of Customer Service, like, hey, we are here waiting 5 people to be taken care of. Then the Manager and the other employee got together and went to another office, we are still waiting to at least be addressed. Three desks are empty, no employees. I went to interrupt them and ask them how much longer it will take for them to start taking care of people, the manager looked at me and said it will take a while. Ahhh, the wonders of working by the hour, and the Manager being slow and passing her "i don't care, i get paid anyways" attitude to the rest of the employees, and this is how businesses fail and then have to close, i have seen it before.