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Bank Of America - Sold my account to a collector

1.0
Details
I have working to pay off credit card which not used in many years the account as hacked an BA told me the account was secure and not hacked the bank never helped me recover nor reviewed the account which I know ha not been used by me for four years
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Review
#1655413 Review #1655413 is a subjective opinion of poster.

Bank Of America - Teller Lied about the holder on my check

1.0
Details
I went to local branch this deposit check on 9/13. Teller said $240 of the funds will be available the next day, and the rest will be on hold until 9/17. I checked my account the next day and saw nothing! I called customer service and was told they will put the entire check on hold until 9/24. After talking with several different representatives and a manger on the phone, I was told that there is nothing they can do. I will have to wait until 9/24! I was lied to and Bank Of America refuses to accept responsibility and basically told me to just deal with it! I will be closing my account and will NEVER recommend this bank to anybody! Horrible customer service! They have Liars working there! Take your money else where!
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Review
#1653986 Review #1653986 is a subjective opinion of poster.
Product
Bank Of America Checking Account
Cons
  • Poor service care
  • Miscommunication
  • Bofa procedures
Reason of review
Poor customer service

Bank Of America in Irvine-Lake Forest, California - Extremely poor customer service

1.0
Details
Lake Forest, CA branch, doesn't matter when you go in there is always a line because there is usually only one teller. 2 women behind the counter will not step up and help out. I spent half hour in line with 2 tellers because teller#1spent the whole time helping one person. Today when I asked for the women just standing behind the counter texting for her card. Told to sit down and wait. I said I would wait at counter on the side. She would not give me her card or name because I "threatened" her because I was not going to sit down. They do not care about customers. I closed all of my accounts 2 years ago but still have to go to BankAmerica for business. II I would not use them if I did not have too!!
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Review
#1653400 Review #1653400 is a subjective opinion of poster.
Service
Bank Of America Customer Care
Pros
  • Many locations
Cons
  • Too many to mention
  • Customer service sucks
  • Bad customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Bank Of America Customer Service

Bank Of America in Los Angeles, California - Bad customer service only one teller open

15 people waiting At downtown LA 7 th& Hill
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Review
#1651411 Review #1651411 is a subjective opinion of poster.
Reason of review
Poor customer service

Bank Of America in Rochester, New York - Never go to the Bank again

1.0
Details
The not bank the FRAUD company . Don’t help people just make fraud. Stay away from the bank.
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Review
#1650065 Review #1650065 is a subjective opinion of poster.
Service
Bank Of America Banking Service
Reason of review
Bad quality

Bank Of America - Lean still on property three years after paying off practice loan

1.0
Details
I can't re-fii or sell, lean still on property 3 years later. BOA no help, total incompetence.
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Review
#1648874 Review #1648874 is a subjective opinion of poster.
Service
Bank Of America Loan
Cons
  • Lost documents
Reason of review
Poor customer service
Loss
$2000
Preferred solution
remove lean!!!!!!!

Bank Of America - Worst bank EVER!

1.0
Details
BOA closed my goid standing CC for no reason. I always paid on time and had no issues until I received an email stating my BOA credit card was closed. No reason given so I called them. Horrible customer service! They started giving me the run around until I had enough! I hate BOA!! Changed banks immediately!!
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Review
#1646919 Review #1646919 is a subjective opinion of poster.
Cons
  • Too many to mention
Reason of review
Poor customer service

Bank Of America in Browns Mills, New Jersey - On line banking

1.0
Details
Once again the online banking site is down to a slow crawl and some of the options are missing. This seems to be the nirm lately rather then the exception. You would think thst all the money they save by payoling virtually zero interest, they could afford infrastructure or some one that knows how to manage a website
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Review
#1641309 Review #1641309 is a subjective opinion of poster.
Product
Bank Of America Check Deposit
1.0
Details
I deposited a $20,000 check into a business account and was told the funds would be available the next day. They were not. "Risk Management" department's reason was "A hold was placed on your check because check specific information indicates item may be returned." Of...
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1 comment
Anonymous
#1748122

Yes, I spent most of my Saturday dealing with a similar frustrating situation! In our case, a check we typically deposit monthly from one of our other accounts into our BOA account to pay bills was, for some reason placed on a 9 day hold when it never has been before.

To make matters worse, all of the funds showed up as available 2 days after I deposited the check so I then proceeded to pay a bill which got returned by BOA for insufficient funds! Meanwhile, since the issuing account is our account, we actually have a copy of the cash checked which cleared that account days ago and the amount was deducted from that account.

So, basically, our money is in limbo for 9 days? So infuriating!

Review
#1639735 Review #1639735 is a subjective opinion of poster.
Service
Bank Of America Banking Service
Cons
  • Kept my money 6 days after writers check had cleared
  • Lied about my money being collected from issuers bank already
Reason of review
Poor customer service
Preferred solution
MY MONEY
Tags
  • Bank of America are Thieves
  • Bank Of America Lies
  • Don t Bank At Bank Of America
  • Bank Of America Are Banksters

Bank Of America - Hold time

it takes forever to get a customer rep. and when you get one, they'll pretend they are not hearing you. and you'll and up calling again. they don't really want to help their customers.
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Review
#1638105 Review #1638105 is a subjective opinion of poster.
Cons
  • Lack of on site customer service
Reason of review
Poor customer service