Bank Of America Reviews

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Update by user Nov 24, 2021

Company fixed the issue and I have been provided with full refund. Bank of America was truly superb in handling the issue.

Multiple Representatives reached out to me immedietely and were very proactive about getting my money credited back to me and closing my account. Out of the plethora of people that called, checked up, and followed up to ensure I closed my account in good harmony; Charles Adams stands out the most.

He was kind, willing, & accomodating. 5 stars.

Update by user Nov 24, 2021

I am sorry I had to go through such great l I know without a doubt, if Bank of America ever finds me again in another state that I decide to roam; I will most defenitely patronage the bank again. I have chase now, and truth be told; I miss my bank. I just wish they...

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ID
#3007586 Review #3007586 is a subjective opinion of poster.
Pros
  • Quality of service once i got to a teller
  • Compensation if merchant needs to be disputed of charges
Cons
  • Locations and overdraft fees
Loss
$222
Preferred solution
Full refund
October,25,2021 Helena Rachal Account # ********4187 Debit Card #4744********9061 77*-507-**** helena.rachal@***.com To Whom It May Concern: My name is Helena Rachal. I have been a faithful Bank Of America client since February 27, 2017. Even more years before I...
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ID
#3007572 Review #3007572 is a subjective opinion of poster.
Location
Albany, Louisiana
New Reviewer

Balance

Balance I made a couple of purchases and I made a couple of cancellations and I cannot understand whether the money from the cancellation has actually been put back into the account or am I still waiting for it inquiry
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ID
#3007310 Review #3007310 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

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New Reviewer

About Check

I bought my own check from online the other day. It was due to arrive at my house on the 20th, but I haven't received it yet. I may not have had a perfect address to send it to. But I need a check by the end of the month. What should I do? My preferred shipping address is c/o Pat Lee 433 Sylvan Ave. Space #118 Mountain View, CA 94041 Thank you.
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ID
#3002815 Review #3002815 is a subjective opinion of poster.
New Reviewer

The agent was really nice

Lost my card was replaced by the customer service agent . She was very pleasant courteous and knowledgeable . I am really pleased with it. The only thing is that the waiting time is a bit long other then that everything was pretext
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ID
#2999864 Review #2999864 is a subjective opinion of poster.
Location
Miami, Florida
Preferred solution
A new card

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New Reviewer

Work check

Bank Of America - Work check
I was wondering why my check hasn't been deposited yet. My check is still not in my account. They sent it I believe yesterday. Its a &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;27 dollar and some change check..
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ID
#2994474 Review #2994474 is a subjective opinion of poster.
Preferred solution
My check deposited

Disconnected

After waiting on n hold far too long, I finally made contact with a real person, after giving the same information to several other people before her. She asked me 2 questions and we were disconnected! Generally I have a lot of patience, but this is not ok. Your associates need new equipment, so they can hear your customers.
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ID
#2994115 Review #2994115 is a subjective opinion of poster.
New Reviewer

785871****

One of your customers has passed away. I need information on his card. If he owes money, or he has a refundable balance on his prepaid master card . Please respond with a LIVE PERSON. Thank you.
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ID
#2993978 Review #2993978 is a subjective opinion of poster.
Cons
  • No live customer service associates
Preferred solution
Information from a live person.

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New Reviewer

All area banks closing

I live in Hazlet N.J. My bank Ive been with for over 20 yrs has closed on Highway 36 n Union Ave. The only bank left for inside service was the Hazlet bank on highway 35 now that has been closed for reasons I dont know. What are we supposed to do with no bank availability in our area? I bank online but sometimes you need to go inside for cash deposits because the atm does not work well for cash deposits the bills have to be perfect or it keeps coming out at you and does not accept the bills. I need to know what Bank of America is going to do about opening banks in our area.
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1 comment
#2081506

Looks like you're a zz out if you can't adapt to your new banking reality. They won't open a branch just for you. Time to pack it in and move on.

ID
#2993421 Review #2993421 is a subjective opinion of poster.
Location
Hazlet, New Jersey
Pros
  • Convenience
Cons
  • No indoor availability
Preferred solution
Let the company propose a solution

I need to send a wire

Takes three days to make an appointment to send money All banks are closed in my area Lady on phone was very nice Like
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ID
#2991134 Review #2991134 is a subjective opinion of poster.
Location
Kirkland, Washington

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New Reviewer

Close account

Please close my account 00288041**** and 00288040****. Send me a check asap to Sidney Copilow 7308 N Tyler ave. Portland Oregon 97203
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ID
#2988652 Review #2988652 is a subjective opinion of poster.
Preferred solution
close my 2 accounts and send me a check

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New Reviewer
Problem with account, I spent 3 hrs on the phone today to get through to anyone who could handle the problem. They transfer the call and the call drops. On my 4th attempt I was on with customer service awaiting a supervisor, I asked the woman to make sure she stayed...
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ID
#2987683 Review #2987683 is a subjective opinion of poster.
Cons
  • Too many to mention
  • Customer service
Preferred solution
I want to speak to someone!!!!!!!!!!!!!!!!!
New Reviewer

Credit score

Know my credit score - I tried doing this with online through the app but it seemed that I am not approved for FICO
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ID
#2987596 Review #2987596 is a subjective opinion of poster.
Location
Irvine, California

Overdraft because there’s no place to deposit funds

Theres no place to deposit funds in my area so a money order was sent to only mail listed was Florida . I live in California, Eureka I sent the money order and paid 10.00 for delivery to get it deposited on time but wasnt posted for 10 days therefore a overdraft happened doesnt seem fair that theres no place here to deposit
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ID
#2984874 Review #2984874 is a subjective opinion of poster.
Location
Eureka, California
New Reviewer

Scams

I received a email asking do I wanna make quick easy 5,000 dollars by flipping it. All I had to do was opening a new bank account and deposit the check in atm. And wait til it clears. When I deposit the check it said I had to wait 5 business days til it. So 5 days came and I couldnt get the money. Because it was a bad check. I really didnt know what I was doing or thinking the person came outta the message about making quick easy money so I went for it. Was thinking it was some scammers. And all because of that one mess up I did with out thinking I cant have a bank account. Im just trying see is there some way to resolve this please.
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ID
#2983547 Review #2983547 is a subjective opinion of poster.
Location
Brunswick, Georgia
Preferred solution
Let the company propose a solution