Not resolved
3.9
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I Claris Soto. As a bank of America customer I've noticed that the service is very slow I have spent a total o 4 hours from One bank which is located on 39 ave and 7 street 1 hour waiting and didn't solve my problem because the atm was not working.

Went to the one on 67 ave and 40 street there I spent 2 1/2 just to get a temporary card I had 5 customers waiting in front of me. Ridiculous. I as for other customers have other errands to do than to waste time at a bank.

Make it speedier by seeing the customers which will take less time than others. Prioritize according to the customers needs and calculated times will help us all ( customers and employees)

Product or Service Mentioned: Bank Of America Customer Care.

Reason of review: Poor customer service.

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