I Claris Soto. As a bank of America customer I've noticed that the service is very slow I have spent a total o 4 hours from One bank which is located on 39 ave and 7 street 1 hour waiting and didn't solve my problem because the atm was not working.
Went to the one on 67 ave and 40 street there I spent 2 1/2 just to get a temporary card I had 5 customers waiting in front of me. Ridiculous. I as for other customers have other errands to do than to waste time at a bank.
Make it speedier by seeing the customers which will take less time than others. Prioritize according to the customers needs and calculated times will help us all ( customers and employees)
Product or Service Mentioned: Bank Of America Customer Care.
Reason of review: Poor customer service.