Bank Of America Los Angeles, CaliforniaComplaints and Reviews

Submit ›
or
1.7 Based on 199 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Online ability 7
    • Courteous agents 4
    • Teller service 1
  • Customers don't like
    • Customer service 15
    • No resolution available 10
    • No reconsideration offered 8
Advanced
search
loading...
More Less

for my protection B of A decided to put a restriction on my debit card. I found this out when I tried to pay for dinner and couldn't. I also sat on hold for >3 f---ing hours and spoke to no one. I am scheduled to go out of town tomorrow for work and I cant' access my money. What the *** are you protecting me from B of A food and earning a living? I don't want your *** protection I want to to not be embarrassed when I go to pay for a meal and I... Read more

Was this review helpful? 0 0

Bank of America Temecula on Ynez is the worst. Every time I come in 1 or 2 tellers and long lines. Now there is 14 people in front of me on Monday at 4:00 pm. 2 people have walked out. I am done closing my account.

Add comment

Left Oregon and drove to California. Purchased gas and motel along the way. Five days later, in LA, credit card didn't work at a gas station. After 20 minutes of frustration, called B of A customer no-service. Told me I should have told them I was traveling. None of their business! Took 30 minutes to resolve. Suppose it had been an emergency? Needed to purchase a flight? Maybe in a restaurant with guests? No excuse for this! Supposedly... Read more

Was this review helpful? 1 0

I had the worst customer Experience with bank of america fountain valley branch , lazy customer service they don't want to help you they disrespect you , i asked for a very simple service which is if i can get a proof that i have a business account with bank of america or if i can apply for checks so i can get a voided check ,,, the customer service guy liberality told me with attitude we don't do this here , you can orders checks online i cant... Read more

Was this review helpful? 1 0

Poor customer service! I walked in for a replacement for my card. I waited for an hour, while the employees were chatting and laughing. I'm taking my money to another bank.

Add comment

It was around 1AM and I was running extremely low on gas so I find the nearest gas station and swipe my BoA debit card. Turns out, the gas station was closed and rejected my card. I pull up to the next gas station (which only accepts debit card and I have no cash on me) when I get an email from BoA saying they detected unusual behavior with my account and put my card ON HOLD until I sign in online to verify the previous transaction. At this... Read more

Was this review helpful? 2 0

I had been a loyal B of A customer for about 25 years. I always thought this was the bank for my needs. I trusted this bank with all my personal and business accounts. Because of my trust this 150Billion Dollar bank was able to steel around $4000.00 cash rewards, by closing my credit card accounts without giving any prior notice or valid reason. This bank not only broke my trust it also mislead me into believing that this cash rewards program... Read more

Was this review helpful? 2 1

After being laid off and on unemployment for almost 2 years, I started work late Dec 2012, I received my Payroll Check, it was a Wells Fargo account, not wanting to pay the $7 cashing fee, I decided to deposit the check into a local Bank of America branch, it was full so I used the ATM. I was told my check would have a hold. 2 business days later, I went into a Bank of America Branch and was told my Payroll check would remain on HOLD for 10... Read more

Was this review helpful? 0 0

I noticed a $10K deduction from my account yesterday. Went to a local branch today. They didn't know what the deduction was for and gave me a customer service number to call. I called and the rep didn't know what the deduction was for either. She only knew the deduction was requested by their collection department. All she could do was to enter a request to find out an explanation but it would take 5 business days. Does this make sense?... Read more

Was this review helpful? 0 0

I have been working with B of A to try and get some relief on our payment which is close to 2,000 a month. After many hours they agreed to meet with us at a branch to discuss our options on Aug. 20th. I just got a letter in mail stating they sold our loan and no longer with be handling it on the 15th of August, how nice..... This actually seems like it's illegal. They act all concerned and wanting to help us then sell our loan so they don't... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Bank Of America.
Filing a new complaint about
×