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I closed a checking account with Bank of America over the phone, or so I thought. For the next two months they charged an $8 maintenance fee on the account. Then sent me a letter saying I owed them $16. Typical big bank screwing over customers. I called and they told...
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1.0
I didn't like
  • Posting erroneous fees to my account
  • Charge fees inappropriately
#962613
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I have used a B of A VISA for a dozen years, specifically to track expenses on my home. I sold that house, so I stopped using the card... leaving a rewards balance. With the bonus B of A promises on their website for account holders in my situation, the reward came to...
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2.5
I didn't like
  • Flexibility of csr
#930244
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I live in west boylston ma will no longer us that branch very rude customers service so when to branch in Worcester do not appreciate getting in line waiting my turn and being asked what my bank business is I was making a withdrawal of a substantial amount I was told...
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2.3
#880111
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Bank Services Review

Bank Of America
#625078
Terrible service on the Bank of America in Everett/Ma. 19 people on the big line, we wait 1:38min for the services at cashier, terrible bank terrible service. The bank change the manager, but the poor service still at bank :( unbelievable unbelievable unbelievable
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Bank Of America - Customer Care Review from Framingham, Massachusetts
9th in a line of 12. This happens every day. 2 tellers and the management standing around watching. It takes 15-30 minutes to get to the counter. Unacceptable customer service. When you get to the counter, service is great but this is the new normal. Not enough...
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2.7
I liked
  • Quality of service once i got to a teller
I didn't like
  • Long lines
#872754
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I am a 35 year retiree from Bank of Boston. I received a letter from Bank of America January of 2015 to re-apply for my existing equity line of credit. I have this line of credit for many years with an excellent credit record. I went to my branch in Wilmington MA...
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#862739
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I tried to refinance my mrtgage with BOA. The loan officer wasted my time repeatedly asking for the same documents, asked the same questions many times, did not upload necessary documents for underwriter,s review until I called to make sure things are moving forward. ...
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1.7
I didn't like
  • Customer service is fraudulant
#775354
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I wasted 2 months with an incompetent loan officer who did not do things right. BOA is totally disorganized. I need to submit same materials over and over. The officer has no idea how important my time is, called me whenever he needed additional materials, often one...
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#765087
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I asked for a checking account where it wasnt possible to acquire overdraft fees. What i got was a checking account where if someone goes in to take money out its denied and i am charged $35 dollars then if the request is returned i get charged another $35. I am...
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Anonymous
Anonymous

You spent money you didn't have.You blame the bank for your over spending.They don't honor the items, which would put you even more negative.You complain that you owe money yo...

bobs2015
bobs2015

1. Stop using a debit card. Write checks or use a credit card2. Get an account, checking and savings, at a local credit union. Not a bank! Good luck.

1.0
#745823
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I just can't believe it! I opened a savings account at a Bank of America (BoA) a couple months ago. I have roughly 3,000 dollars accumulated since opening it. Couple days ago I logged in to check my account and I see that I earned 0.27 dollars of a balance of around...
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2.6
#701022
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I was planning a trip to Florida that included a rental car and was planning to use my rewards to pay for the car. The company BoA uses for this gave me a $41/day quote, which I thought was high, but signed up for it. I later went to Southwest.com and found I could...
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1.6
I didn't like
  • Fees
#696254
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