Bank Of America Newton, MassachusettsComplaints and Reviews

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1.7 Based on 199 reviews
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  • Customers like
    • Online ability 7
    • Courteous agents 4
    • Teller service 1
  • Customers don't like
    • Customer service 15
    • No resolution available 10
    • No reconsideration offered 8
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At first, I just needed to cash paychecks from my employer who uses Bank Of America (BOA) and BOA charged me a service charge every time I needed to cash my paychecks (the bank name of my paychecks is BOA mind you!) with my SSN and a finger print!! Ok, no problem. I put up with that sharade for about 3 paychecks. Then I said to myself I'll just make things easier and open an account there. Went into Needham branch on Chestnut Street and opened... Read more

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