(26 of 1445 reviews match)
Latest review first
Bank Of America Staff Review from Dallas, Texas
Well i like to complain about the staples location,and weber location, they are very rude. Some of the girls look like they doing drugs or something. Just want to know ull dont do a drug test on them anymore they use to have random testing done,and now a days they smart cause they know how it take for it to come out ur system. U'll should hair folical, also need more training and more people in ur stores they always short hand and they take forvever to help u
Reason of review
Poor customer service
Bank Of America in Dallas, Texas - MANAGEMENT INADEQUATE
DURING THE LAST FEW YEARS, THE PARK CITIES BofA BANK HAD VERY MARGINAL . THE TURN OVER WAS A BIG DETRIMENT. SINCE MR. SAM FLORES LEFT THE CONSUMER SIDE OF THIS BRANCH AND CHANGED TO THE WEALTH SECTION, SERVICE HAS BEEN SERIOUSLY LACKING. - MANAGEMENT CAN NOT DO TELLER SERVICE, UNWILLING OR POORLY TRAINED. - SIT AT THE COMPUTER WITH THE DOORS CLOSED - REMOVED THE WATER DISPENSER FRON THE LOBBY. - UNABLE TO HELP IN FOREIGN TRANSACTIONS - WHEN ASKED FOR HELP HAS TO CALL ON STAFF TO HELP. MY FAMILY HAS SOME 8 ACCOUNTS WITH THAT BANK AND FRUSTRATIONS ARE MOUNTING. THANK YOU DR PETER MAILANDT email@example.com
- Teller service
- Branch management
Reason of review
Bank Of America - Account Review from Dallas, Texas
January 27th I made a cash deposit of 1600 dollars and the atm only counted 300. I called the number on the atm and they credited my account for the 1300.Today I deposited 1000 dollars and they take it!! I get online trying to figure out why and they had removed the credit! Now I know atms have cameras. I am pissed this is now 2300 dollars they have stolen for me. Are there any lawyers out there good at dealing with these things?? I have heard this is common with this bank and even though it's not a huge amount of money I refuse to not do anything about it. Please email me at firstname.lastname@example.org if you know a good lawyer in the Dallas area.
Reason of review
Problems with payment
Bank Of America Account Review
I'm do mad we have had a business acct for 20 years. And it. Has mine and my x s name it and when we spit up he hAS the acct..and I have a new acct. And had to pay him some money after we spit up...so I had to write him 2 checks a week for 8 weeks and the closed his acct the said it looked like fraud....the could of ask first... Thank you boa...
Reason of review
Problems with payment
Bank of America Escrow Check-Never Came!
We re-financed from BOA to a credit union back in MArch of 2013. Still now (June 16) have not received our Escrow check. I have called 4 times to check on it, but they keep saying its been mailed, but never seems to arrive. Then they say they have to put a stop payment on the check to re-issue and that takes an additional 5 days each time.I have asked to have them direct deposit, wire transfer, even mail to another address. but they always say they cant do any of that. REALLY! what year are we living in??? I think a class action lawsuit needs to be made on this bank. They are using my money for months and making interest on it, not me!
Bank of America-Predatory Lending
Bank of America is both predatory and an unethical institution. They have only one agenda, to target the exact people they are supposedly trying to help. There is not an incentive for them to preform modifications because if you have PMI and you have made payments on your home for several years it is in their best interest to foreclose on the home so they actually are making more money than if they were to reduce your interest rate. Plus they are pocketing what monies you put down to secure the loan. BOA has one agenda, to take your home but also mislead you by saying that they are running the home assistance program to help homeowners stay in their homes. It is gross negligence, a company this size that has been allowed to operate in this manner can only be described as criminal. I have had a loan since 2007, the original home loan was with Countrywide. In 2009 both my husband I were laid off and we were forced to file chapter 7 Bankruptcy. Countrywide at that time would not preform any type of reinstatement procedures to secure the home loan after the bankruptcy. Texas is homestead state, which enables borrowers to keep their cars and homes out of bankruptcy proceedings. The loan was sold to BOA just a few months after our bankruptcy was discharged. We had applied for the modification just before we filed for bankruptcy because we were laid off and it was approved. But we were not able to make the first 7 payments because we were still not working. The loan was delinquent. The loan modification consisted of maintaining the loan term and reducing the interest rate by ¼ of a percent. It was 5.5% and went to 5.25%. What does that mean? It means that our original mortgage payment was $1700 and it went up to $2100. The just tacked on what we owed to the back of the loan and kept the loan term. We eventually were able to bring the loan almost current, so that we only owed 2 payments. I wanted to bring the loan current so BOA suggested I apply for another loan modification for those two payments. I agreed and submitted all the documentation they requested. The loan officer Marina Henry based out of the Dallas, TX office told me to be considered for the modification you had to be at least 2 payments behind to be considered for the program and to not make any more payments because I would be ineligible for the program. I received a letter stating that I was not eligible for the program in May 2013 because I filed bankruptcy in 2009. This is the INCREDIBLE PART-I called Marcina and she told me to disregard this notice because it had been sent in error to literally hundreds of borrowers and it was not applicable to me personally because I had filed bankruptcy back in 2009 and this letter was sent out in error because that would only apply to me if I was currently in bankruptcy proceedings, which I wasn’t. Two days later I received a letter stating my house is in foreclosure. I called Marcina and never was able to get a hold of her and was assigned a new account manger Crystal Wright out of New York. I told her Marcina had informed me to disregard the notice and she said she was aware of this fact but it was NOT INTENTIONAL To mislead me but Marcina was misinformed and the policies changed as of March 2013. She also informed me the only way the house will not go in to foreclosure is bring the loan current to pay $10,000 + penalties within 5-7 days!! BE-AWARE of Bank Of America-They are Dishonest and have Sinister agenda
First, I want to start with I have been a LOYAL Bank of America customer for 4+ years, even after I started working for another bank. I have two separate checking accounts both with direct deposit, a savings account, that is linked to both checking accounts for over...View full review
Bank Of America in Dallas, Texas - Taking my home but not my payments
bank of america is a thief .im not even gonna explain why.they know they are .they want to destroy us financialy cause then we will fall moraly amognst our peers and then loose hope so our kids absorb our failures and hope the next generation is as useless, defenseless as this one.all goverments orders.no conspiracy just greed to much of us are getting smarter and stronger more united and they see this and they are scared,this country needs is a revolution. dlkfgjpritghjpirtjhd fgjbpoifj df;ogbjp xf;gpo ;fgmbjpxof fg;lobkjpof ;fgbjmpof pro-pot sp;okpos pokprto
Bank of America - ***
We are buying a BofA foreclosure. We are into our 3rd contract extension due to their inability to close the deal. We get a run around every time we try to get information. They set our origional close date and then had us extend it twice for two weeks at a time. We had a contract on 2/10/12 and here it is 3/21/12 and we still arent closed nor do we know when. Each time we send an email to the closing company we get, "Be patient, we do not guarantee times when it comes to closing. We also get that this is typical of a foreclosed property. Be patient. They have our earnest money and can penalize us for being late to close, but they face no penalties when they screw up. I WILL NEVER BANK WITH THEM OR DO ANY TYPE OF BUSINESS WITH THEM EVER AGAIN !!!!!!!!!!!!!!!!! HORRIBLE CUSTOMER SERVICE.
with all the people who have just walked away from a mortgage you would think that banks would be happy with a customer that pays on thier mortgage. Not so for Bank of America we have been fighting with them for the past year and they have forced us into foreclosure...View full review
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Do you have something to say about Bank Of America? What happened? What can we help you with?