State: Texas City: Lubbock Product: Bank Of America Customer Care Clear all filters (1 of 110 reviews match)
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Below is the letter I sent to Bank of America ... Dear Sir or Madam ,Reasons I am closing my account : 1.Your corporation has closed hundreds of ATM's across the US , making it difficult to withdraw cash when traveling. 2.Closed many financial centers , Amarillo now...
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Anonymous
#1632515

BOA doesn't care!!! They have a strategy (and reputation) of squeezing every penny from customer service fees and financial transaction.

They have made record profits in 2018 boosted by the Corporate Tax cut. BOA corporate culture: - Despite leading all banks (including Wells Fargo which is no easy effort) in unethical, criminal and civil fines and penalties, BOA top 5 executives were compensated over $80 Million in 2017: Brian Moynihan, CEO - $21 Million; Thomas Montag, COO- $18.4 Million; Paul Donofrio, CFO- $12 Million; Terrence Laughlin, Vice Chair - $11 Million Geoffrey Greener, Chief Risk Officer- $11.3 Million. At the same time BOA has released over 100K employees over the past several years. - A senior executive at Bank of America in New York departed last week after an internal investigation into a young female banker’s accusation of inappropriate sexual conduct, according to people at the bank who were briefed on the investigation.

- A 21 year-old Bank of America Intern Moritz Erhardt was found dead in the shower. Erhardt had reportedly worked three consecutive all-nighters.

Numerous outlets have indicated this isn’t uncommon with banking interns, and is part of an unofficial “hazing culture” where interns work around the clock. Stay with BOA at your own risk....

Review
#1430903 Review #1430903 is a subjective opinion of poster.
Service
Bank Of America Customer Care
Cons
  • Awful customer service
  • Withholding funds
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Will Also Be Putting Online
  • Bad Customer Service

Contact Bank Of America Customer Service

Mailing Address:
Bank of America Corporation
PO Box 25118
Tampa, Florida 33633-0900
United States
Phone:
(315) 724-4022
All Bank Of America Contacts

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