Bank Of America Customer Care Reviews in Plano, Texas
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Bank Of America in Plano, Texas - Lack of customer service
due to recent and several conversations with plano call center in texas nothing was taken care of and when ask to speak with a supervisor(Latressa) was given incorrect information by her concerning acct. I was frequently put on hold several times and the hold time was over 10 minutes and when above supervisor came back on or had someone come on the line for them no explanation was given for the long hold and never did get issues resolved. does bank of America think this is good customer service,and this supervisor talked with a different voice everytime they came back on. what gives with this scott??
Bank Of America Customer Care
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