What a miserable excuse of a bank. I had my account with them since 1994.
In 2010 (after the Feds bailed them out) they cancelled my VISA, MC and AmExpress cards for "lack of use". I had them all reissued, made sure I used each of them at least twice a year, then in 2017 these *** did it to me again! In 7 years they managed to cancel my credit cards 6 TIMES for absolutely no reason. I always used my credit cards responsibly and always paid my balances IN FULL every month, never had to pay a monthly "finance charge" in all those years.
I guess they just weren't making enough money off of me. After being with these idiots for 24 YEARS, they totally destroyed my 814 FICO score. It's now 652.
Congrats, you idiots. You just lost a customer and I'm making sure to POST WHAT YOU DID ON EVERY SINGLE REVIEW WEBSITE I CAN FIND!
Product or Service Mentioned: Bank Of America Credit Card.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.