Bank of America credit card services lied about a repayment plan that was to have me pay a larger sum of money than I could really afford in order to have interest and late fees taken off my account if I reached a goal.
Instead, when I reached the goal, none of the interest or late fees was removed. I made the increased payments for three more months with the credit card services people telling me to wait another month whenever I called.
I felt like I was being strung along and probably was while those who lied to me were getting reinforced to do so by bonuses and rewards for getting their stooge to pay more per month than should have been necessary.
Product or Service Mentioned: Bank Of America Credit Card.